Insurance Commercial Lines Senior Account Manager

Marsh McLennan•Denver, CO

2d•$64,700 - $120,400•Remote

About The Position

McGriff, a Marsh & McLennan Agency LLC company, is hiring a senior-level Account Manager/Member Services professional for its Alternative Risk Services Group. The role supports a property and casualty insurance program administered by McGriff for more than 2,500 public entities across Colorado. The employee works remotely in the Denver area with a geographically distributed team and must reside in Colorado within a 50- to 75-mile radius of the greater Denver metro area to meet client travel requirements. The role serves as a liaison between the organization and its membership, providing education and support to members and brokers on program coverage, advantages, and risk management services. It involves extensive in-person meetings with members, brokers, and prospects, participation in local and national industry conferences, and support for current members’ renewals and prospects’ applications. The successful candidate will bring a commercial insurance, consulting, and risk management background and be ready to learn the program’s coverage forms and risk management software. Travel is required for approximately 50% of the year, including an expected 20,000 auto miles and 21 overnight stays annually. The company describes itself as a leader in insurance consulting and offers a competitive benefits package, salary scale, and bonus plan. The applicable base salary range is $64,700 to $120,400; the offer depends on factors including experience, skills, training, location, certifications, and education. The position may also be eligible for performance-based incentives.

Requirements

Bachelor’s degree or equivalent work experience in the commercial insurance field.
Advanced proficiency in Microsoft Office 365 programs.
Strong organization and time-management skills, ability to multitask, and understanding and practice of professional standards.
Exceptional writing and editing ability with strong attention to detail.
Ability to travel approximately 50% of the year, including 20,000 auto miles and 21 overnight stays annually, for in-person meetings.
Property and casualty (P&C) license; Accident and Health license is a plus.
Experience creating detailed coverage comparisons and summaries of coverage.
Confidence speaking publicly about insurance coverage and services concepts.
Adaptability, willingness to listen, collaboration, teamwork, and ability to incorporate feedback.
Detail orientation, commitment to client service, and willingness to learn about the business and its clients.
Must reside in Colorado within a 50- to 75-mile radius of the greater Denver metro area.

Nice To Haves

Commercial insurance, consulting, and risk management background.
Industry designations such as CPCU, CIC, CRM, or ARM.
Familiarity with public entity operations.
Sales experience.
Accident and Health license.

Responsibilities

Participate in regional seminars, workshops, and conferences.
Communicate promptly with the association, membership, and other Pool administrators.
Provide management reports and analysis to the association, members, and other Pool administrators.
Participate in the annual educational strategic planning seminar.
Work with brokers to explain Pool philosophy, coverage, programs, and services.
Review and explain coverage concepts and risk management programs to district Board members, managers, and staff.
Assist members with online renewal values and exposures.
Communicate long-term risk partnership solutions.
Work with the team to deliver timely automated stewardship reports to 200 members annually.
Visit 40 members annually to understand their operations, review exposures, and recommend risk management services that may reduce their total cost of risk.
Work with and identify members receiving competitor quotes to understand the value of program differentiators, including coverage and value-added loss control services.
Meet with 12 prospective members annually to explain the coverage and loss-control benefits of an Alternate Risk Financing Pool and reasons to join.
Discuss members’ loss-prevention needs and coordinate services with safety consultant teammates.
Facilitate Enterprise Risk Management (ERM) implementation and discussions with members.
Review risk evaluations with members.
Help members understand and use available risk management programs and services.
When solicited, assist the Claims Advocacy Manager and P&L Operations Director in evaluating coverage-related questions on TPA claims.
Advocate on coverage matters for brokers and members as appropriate.
Work with team members to update coverage documents to maintain Pool terms, conditions, and exclusions in relation to competitors’ coverage offerings.
Develop membership communication strategies to build member loyalty.
Assist in compiling newsletter articles that support the Pool’s mission.
Identify members who champion the program and help promote their stories to the membership.
Identify criteria for improving membership cross-selling and purchase of increased limits as appropriate.
Attend members’ association conferences to demonstrate support for the entity types represented by the Pool.
Prepare and present detailed coverage comparisons for prospect proposals.
Contribute appropriate content to company websites.
Periodically review marketing materials for content, ease of navigation, look, and feel.