Commercial Lines Senior Account Manager

Superior Insurance Partners LLC • Woodridge, IL

1d • Hybrid

About The Position

Superior Insurance Partners is seeking a Commercial Lines Senior Account Manager for its Woodridge team. The role manages an established book of commercial lines accounts and serves as a primary point of contact for clients, delivering proactive, responsive service and handling account work from initial request through completion. Responsibilities include renewals, quoting, endorsements, certificates, coverage questions, carrier negotiations, recordkeeping in the agency management system, and day-to-day account changes, cancellations, and follow-ups. The position is described as hybrid and full-time. The team emphasizes client service, attention to detail, clear communication, follow-through, ownership, and collaboration, with support from an experienced team and room to shape the role.

Requirements

• At least 7 years of commercial lines account-management or customer-service experience.
• Active Property & Casualty license.
• Strong working knowledge of commercial coverages, renewal processes, endorsements, and certificates.
• Experience working in an agency management system.
• Solid Microsoft Office skills, especially Outlook, Excel, and Word.
• Proactive mindset, strong attention to detail, and clear communication skills.

Nice To Haves

• Applied Epic experience.
• CIC, CISR, or similar designation.

Responsibilities

• Manage an established book of commercial lines accounts.
• Serve as a proactive and responsive first point of contact for clients.
• Handle renewals, quoting, endorsements, certificates, and coverage questions from start to finish.
• Work with carrier underwriters on clients’ behalf and identify coverage gaps.
• Maintain accurate, current account records in the agency management system.
• Manage day-to-day account changes, cancellations, and follow-ups.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed