Commercial Lines Account Manager - Remote (Limited)

The Jonus Group•Farmington Hills, MI

About The Position

Our client is seeking a P&C licensed, dedicated, and proactive Commercial Lines Account Manager to join their team. The role serves commercial insurance clients by understanding their businesses and insurance needs, tailoring coverage, coordinating with carriers and internal teams, supporting renewals and claims, and maintaining compliant and accurate client records.

Requirements

  • Active P&C license.
  • Strong understanding of commercial insurance products, coverages, and underwriting processes.
  • Proficiency with insurance management software and Microsoft Office Suite.

Nice To Haves

  • Prior experience in middle market commercial lines account management or related roles.

Responsibilities

  • Build strong client relationships by understanding business needs and providing personalized insurance solutions.
  • Communicate with clients to assess changing insurance requirements and address concerns.
  • Evaluate insurance portfolios, identify coverage gaps, recommend enhancements, and tailor policies to specific risks.
  • Collaborate with underwriters to negotiate terms, pricing, and coverage options that meet clients’ needs.
  • Prepare and present insurance proposals and reports outlining coverage details and benefits.
  • Coordinate renewals by gathering information, updating applications, and submitting materials to underwriters on time.
  • Review policy documents and endorsements for accuracy and completeness.
  • Manage policy changes, endorsements, and related administrative tasks.
  • Analyze client businesses and industries to identify risks and exposures.
  • Recommend risk management measures to help mitigate losses and improve clients’ risk profiles.
  • Liaise between clients and insurance carriers during claims, ensuring claims are reported accurately and efficiently.
  • Monitor claims progress, update clients, and help expedite resolution.
  • Work with underwriting, claims, and risk management teams to provide seamless client service.
  • Share market insights, industry trends, and best practices with colleagues.
  • Identify opportunities to upsell or cross-sell insurance products to existing clients and contribute to account growth.
  • Ensure compliance with industry regulations and company policies.
  • Maintain accurate, up-to-date client records, documentation, and communication logs.

Benefits

  • Competitive salary of $65,000–$90,000.
  • Comprehensive benefits package.
  • Professional development opportunities and training.
  • Supportive and inclusive work environment.
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