Commercial Liability Claim Adjuster

Davies•Home, AL
•Remote

About The Position

Davies North America is seeking a Commercial General Liability Claim Adjuster to handle and supervise complex and litigated liability and property claims. The role involves investigating coverage, liability, and damages; negotiating with contractors, public adjusters, and attorneys throughout the life of each claim; maintaining a 100% pending and closing ratio; establishing and maintaining reserves and payments; preparing large loss reports; and communicating with managers and internal and external customers. This is a full-time remote position. The adjuster negotiates and settles large-exposure commercial general liability and property claims, interprets policy contracts and coverage, and determines, evaluates, investigates, and resolves claims. The role also includes attending mediations and settlement conferences as needed, directing and monitoring defense counsel on litigated claims, and providing counsel with monetary authority and strategy to protect clients’ funds and claims. Experience handling New York Labor Law claims is a plus. The successful candidate is proactive, dependable, organized, detail-oriented, and able to work independently or collaboratively with minimal supervision. They must communicate effectively with diverse audiences, manage competing priorities and deadlines, handle sensitive information discreetly, and work effectively with people at all levels of an organization. Davies offers qualifying employees medical, dental, and vision plans; a 401(k) with employer matching; paid time off or discretionary time off depending on classification; paid holidays; life insurance; and short- and long-term disability coverage. Benefit availability and eligibility may vary by role, classification, location, and applicable law.

Requirements

  • New York adjuster license required.
  • Proactive, independent, dependable, and takes initiative with consistent follow-through.
  • Superb written and verbal communication skills, including timely communication with diverse audiences.
  • Superior time-management skills and ability to meet deadlines.
  • Ability to multitask, prioritize, organize, and document work in a fast-paced, dynamic environment.
  • Strong teamwork and interpersonal skills.
  • High attention to detail and sound decision-making and problem-solving skills.
  • Ability to work collaboratively and independently with minimal supervision.
  • Ability to exercise discretion with sensitive and confidential information.
  • Comfort working with key people at all levels within an organization.
  • Sound analytical skills.
  • Ability to interpret routine and complex policy contracts and coverage.

Nice To Haves

  • Experience handling New York Labor Law claims.

Responsibilities

  • Handle and supervise complex and litigated liability and property claims.
  • Investigate coverage, liability, and damages throughout the life of claims.
  • Negotiate and settle large-exposure commercial general liability and property claims with contractors, public adjusters, and attorneys.
  • Maintain a 100% pending and closing ratio.
  • Establish and maintain claim reserves and payments.
  • Prepare written status reports and large loss reports for clients.
  • Interpret routine and complex policy contracts and coverage.
  • Attend mediations and settlement conferences as necessary.
  • Direct and monitor defense counsel on litigated claims.
  • Provide counsel with monetary authority and strategy to protect client funds and claims.
  • Apply relevant case law, statutory law, DOI regulations, and other claims practices and requirements within the territory of operation.
  • Determine, evaluate, investigate, and resolve claims.
  • Plan, organize, and prioritize responsibilities to meet critical deadlines.
  • Communicate with managers and internal and external customers.
  • Perform other duties as assigned.
  • Maintain regular and dependable attendance and be available to perform responsibilities during established work hours.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer matching
  • Discretionary Time Off for exempt employees
  • Paid Time Off for non-exempt employees
  • Paid holidays
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • Paid sick leave, paid family leave, and paid parental leave where required by law
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