Commercial Auto & Liability Claims Adjuster

Ccmsi•Dallas, TX

14h•Remote

About The Position

The Commercial Auto & Liability Claims Adjuster investigates, evaluates, negotiates, and resolves assigned commercial auto liability claims across multiple national accounts. The adjuster manages claims from assignment through final resolution while complying with Corporate Claim Standards, client-specific handling instructions, and applicable state laws. The caseload includes first- and third-party property damage, bodily injury, total loss exposures, subrogation opportunities, and select litigated matters, primarily involving commercial vehicle operations in construction, agriculture, and municipal sectors. The role requires independent claim management from inception through closure, thorough investigation, liability and damages evaluation, effective stakeholder communication, and consistent delivery of high-quality outcomes. This is a remote position with a Monday–Friday schedule of 8:00 AM–4:30 PM local time. The posted annual salary range is $75,000–$85,000. The position may also qualify for bonuses or additional forms of pay.

Requirements

At least 3 years of commercial auto, liability, or multi-line claims handling experience.
An active home-state adjuster license, active adjuster license, or Designated Home State (DHS) license.
Experience managing claims from investigation through final resolution.
Experience handling commercial auto liability, bodily injury, first-party property damage, and third-party property damage claims.
Strong liability investigation and claim evaluation skills.
Experience establishing reserves and negotiating settlements.
Experience managing attorney-represented claims.
Strong written and verbal communication skills.
Excellent organizational and diary management abilities.
Ability to independently manage a full claim inventory.
Ability to obtain and maintain additional licenses as required.
Proficiency with Microsoft Office applications.
Reliable attendance during established business hours.

Nice To Haves

Prior TPA experience.
Litigation management experience.
Commercial trucking, construction fleet, agriculture, or municipal fleet claim experience.
Experience handling subrogation and total loss claims.
Multi-jurisdiction claim handling experience.
General Liability experience.
Premises Liability experience.
Bilingual Spanish proficiency.

Responsibilities

Investigate, evaluate, and adjust commercial auto liability claims from assignment through resolution.
Handle first-party and third-party property damage claims.
Evaluate bodily injury exposures and develop appropriate resolution strategies.
Conduct liability investigations and gather supporting documentation, statements, reports, and evidence.
Review medical records, repair estimates, invoices, and claim-related documentation.
Establish and maintain appropriate reserves based on claim exposure and development.
Manage total loss claims and coordinate claim resolution activities.
Identify, monitor, and pursue subrogation opportunities when appropriate.
Negotiate settlements with claimants, attorneys, and authorized representatives.
Coordinate with defense counsel on attorney-represented and litigated claims.
Maintain timely diary management and accurate file documentation.
Prepare claim reports, reserve recommendations, and client communications.
Deliver exceptional customer service to clients and stakeholders.
Ensure compliance with Corporate Claim Standards and service commitments.

Benefits

Four weeks of paid time off, accruing throughout the year in accordance with company policy.
10 paid holidays in the first year.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
401(k) retirement plan.
Employee Stock Ownership Plan (ESOP).
Structured career development into multi-line and advanced claim roles.
Supportive, team-based work environment.