Commercial Kitchen Equipment Service Technician - Hot Side
About The Position
TriMark USA is seeking a skilled, customer-focused Hot Side Service Technician to diagnose, repair, and maintain commercial cooking equipment at customer facilities. The role supports restaurants, healthcare facilities, hospitality, education, and other foodservice operations, helping ensure equipment reliability, food safety, and operational continuity. The ideal candidate is technically skilled, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchens. The position is field-based and located in Lewisville, Texas. The Service Technician reports to the Service Manager.
Requirements
- 1–2+ years of experience servicing commercial cooking equipment (hot side).
- Strong understanding of gas systems, electrical components, and mechanical systems.
- Ability to read wiring diagrams and service manuals.
- Valid driver’s license with a clean driving record.
- Ability to lift 75+ pounds and work in confined or high-temperature environments.
Nice To Haves
- CFESA certification.
- Factory training on major hot-side manufacturers.
- Basic refrigeration equipment knowledge.
- Experience in foodservice, hospitality, or institutional environments.
Responsibilities
- Troubleshoot and repair gas and electric cooking equipment, including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens.
- Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools.
- Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices.
- Ensure work complies with manufacturer specifications and safety standards.
- Perform routine preventative maintenance to extend equipment life and reduce downtime.
- Calibrate temperature controls and test safety mechanisms.
- Provide professional, on-site customer support.
- Clearly explain repair findings, recommendations, and preventative measures.
- Complete service documentation accurately and in a timely manner.
- Maintain strong relationships with clients and internal dispatch teams.
- Follow OSHA, local, and company safety standards.
- Ensure job sites are clean and safe before departure.
Benefits
- Competitive compensation.
- Portal-to-portal pay.
- Overtime opportunities.
- Company vehicle.
- Company credit card for all travel expenses.
- Company cell phone.
- Medical, dental, and vision benefits from Day One.
- 401(k) with company match.
- Paid time off and holidays.
- Ongoing technical training and certification support, including CFESP prep programs and hands-on manufacturer training.
- Tuition reimbursement for additional certifications.
- Career progression opportunities into Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
