Commercial Kitchen Equipment Service Technician - Hot Side

TriMark•Lewisville, TX

5d•Onsite

About The Position

TriMark USA is seeking a skilled, customer-focused Hot Side Service Technician to diagnose, repair, and maintain commercial cooking equipment at customer facilities. The role supports restaurants, healthcare facilities, hospitality, education, and other foodservice operations, helping ensure equipment reliability, food safety, and operational continuity. The position is field-based in Lewisville, Texas, and reports to the Service Manager. The ideal candidate is technically skilled, safety-driven, and experienced with gas and electric hot-side equipment in high-volume commercial kitchens.

Requirements

1–2+ years of experience servicing commercial cooking equipment (hot side).
Strong understanding of gas systems, electrical components, and mechanical systems.
Ability to read wiring diagrams and service manuals.
Valid driver’s license with a clean driving record.
Ability to lift 75+ pounds and work in confined or high-temperature environments.
Technical troubleshooting expertise.
Strong customer service orientation.
Accountability and ownership.
Team collaboration.
Time management and route efficiency.
Attention to detail and safety awareness.
Ability to work independently with minimal supervision.

Nice To Haves

CFESA certification.
Factory training on major hot-side manufacturers.
Basic refrigeration equipment knowledge.
Experience in foodservice, hospitality, or institutional environments.

Responsibilities

Troubleshoot and repair gas and electric cooking equipment, including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens.
Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools.
Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices.
Ensure compliance with manufacturer specifications and safety standards.
Perform routine preventive maintenance to extend equipment life and reduce downtime.
Calibrate temperature controls and test safety mechanisms.
Provide professional on-site customer support.
Explain repair findings, recommendations, and preventive measures to customers.
Complete service documentation accurately and in a timely manner.
Maintain strong relationships with clients and internal dispatch teams.
Follow OSHA, local, and company safety standards.
Ensure job sites are clean and safe before departure.

Benefits

Competitive compensation.
Portal-to-portal pay.
Overtime opportunities.
Company vehicle.
Company credit card for travel expenses.
Company cell phone.
Medical, dental, and vision benefits from Day One.
401(k) with company match.
Paid time off and holidays.
Ongoing technical training and certification support, including CFESP preparation programs and hands-on manufacturer training.
Tuition reimbursement for additional certifications.
Career progression opportunities into Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles.