Commercial Insurance Account Manager - Texas
About The Position
NavSav is seeking a passionate, hardworking, and experienced Commercial Lines Account Manager to support the agency’s growth and client-retention goals. The role focuses on maintaining relationships with existing clients and business owners, providing best-in-class customer service, identifying coverage gaps, managing commercial accounts, and supporting new-business initiatives. The account manager will respond to client questions about coverage, policy changes, claims, and billing, and help clients prepare for the unexpected. NavSav is an independent insurance enterprise with more than 75 locations in over 20 states and access to more than 150 carriers.
Requirements
- Property and Casualty insurance license required.
- Experience with Commercial Lines Insurance.
- Experience with multiple carriers.
- Pass a background check.
- Strong verbal and written communication and interpersonal skills.
- Operational computing skills, including typing at least 45 WPM and using Microsoft Office suites and internet browsers.
- Confident self-starter who works well independently.
- Strong analytical and problem-solving capabilities.
- Ability to multitask.
Nice To Haves
- Experience with the Applied EPIC management system.
Responsibilities
- Maintain and nurture relationships with existing clients and business owners.
- Conduct needs analyses with clients and identify potential gaps in coverage.
- Manage commercial client accounts, contribute to agency new-business goals, and remarket commercial policies.
- Provide prompt, accurate, and friendly customer service.
- Respond efficiently to inquiries about insurance coverage, policy changes, claims submissions, and billing verification.
- Become familiar with the company’s products, services, and systems.
- Contribute to individual goals and agency success by promoting new business, cross-selling, and supporting new initiatives.
Benefits
- Medical insurance.
- Dental and vision insurance.
- Supplemental benefits.
- Paid time off that begins accruing immediately.
- Two annual wellness days.
- 401(k) with up to 4% employer match.
- Paid holidays.
- Remote work upon approval.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
