Commercial Initiatives Product Manager - Payments - Vice President
About The Position
The Vice President, Commercial Initiatives role within Merchant Services (Payments) leads high-priority strategic initiatives for the commercial organization, with a flagship mandate to establish a new Deal Desk capability. The role partners with commercial leadership to translate strategic priorities into structured workstreams, build scalable operating frameworks and governance, and deliver a portfolio of special projects. The position is a hands-on partner to Managing Directors whose businesses are affected by pipeline and Deal Desk efforts. It works to understand their priorities and workflows, remove friction, surface relevant data, and ensure initiatives reflect day-to-day commercial needs. The role also coordinates with Coverage, Pricing, Risk, Legal, Finance, and Technology, and develops executive communications on progress, decisions, and outcomes.
Requirements
- At least 7 years of experience or equivalent expertise in commercial strategy, business management, deal structuring or Deal Desk, product or commercial operations, or strategic program leadership; ideally within Payments or financial services.
- Demonstrated ability to build a function or capability from scratch, including defining processes, governance, and stakeholder workflows.
- Proven ability to advise and influence senior stakeholders, such as Managing Directors and business heads, with sound judgment, discretion, and executive presence, including in a service-oriented role without direct authority.
- Experience leading complex cross-functional initiatives with multiple stakeholders and competing priorities.
- Excellent written and verbal communication skills, including experience producing executive-ready strategic materials.
- Advanced proficiency in Microsoft Excel and PowerPoint, and strong Microsoft Word skills.
Nice To Haves
- Direct experience with Deal Desk, deal structuring, or pricing approval workflows in a commercial or sales organization.
- Familiarity with pipeline governance and prioritization frameworks in a coverage-led commercial environment.
- Experience in Payments, Merchant Services, or adjacent commercial banking or coverage functions.
- A track record of establishing new teams or functions and scaling processes as organizations grow, with a collaborative, service-minded leadership style.
- Comfort partnering with Risk, Legal, and Finance stakeholders to build compliant, scalable commercial processes.
Responsibilities
- Design and stand up the Deal Desk, defining its scope, workflow, governance, and decision criteria, and building its operating model with Pricing, Risk, Legal, and Finance.
- Partner with key Managing Directors across Merchant Services to understand their priorities, pressure points, and workflows, and shape initiatives around their needs.
- Own a portfolio of special projects for the Merchant Services Commercial Group, turning ambiguous strategic initiatives into workstreams with clear objectives, milestones, owners, and success metrics.
- Build scalable governance and operating frameworks, including intake processes, escalation paths, decision rights, and prioritization criteria, incorporating input from Managing Director stakeholders.
- Drive cross-functional alignment across Coverage, Pricing, Risk, Legal, Finance, and Technology to ensure initiatives are resourced, sequenced, and delivered.
- Advise commercial leadership, shape strategy, surface risks and opportunities, and recommend paths forward on high-visibility initiatives.
- Develop executive-level communications and materials, including strategy decks, business cases, and steering committee updates.
- Identify opportunities to improve commercial effectiveness and propose and lead additional initiatives as the function matures.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
