Commercial Initiatives Product Manager - Payments - Vice President
About The Position
As Vice President, Commercial Initiatives within Merchant Services (Payments), you will lead the design and execution of high-priority strategic initiatives for Merchant Services, with a flagship mandate to establish a new Deal Desk capability for the commercial organization. You will serve as a trusted thought partner to commercial leadership, translating strategic initiatives into structured workstreams, building frameworks and governance to scale the commercial function, and driving a portfolio of special projects. The role directly supports pipeline and Deal Desk efforts across a core group of Managing Directors. As a hands-on partner, you will remove friction, surface relevant data, and ensure the initiative reflects stakeholders’ day-to-day commercial realities. You will work across functions including Coverage, Pricing, Risk, Legal, Finance, and Technology, and develop executive communications that clarify progress, decisions, and outcomes. J.P. Morgan Payments, part of the Commercial & Investment Bank, helps organizations execute transactions efficiently and securely. It operates in more than 160 countries, handles more than 120 currencies, and processes a daily transaction volume of $10 trillion. JPMorganChase offers a competitive total rewards package and benefits based on eligibility.
Requirements
- At least 7 years of experience or equivalent expertise in commercial strategy, business management, deal structuring or Deal Desk, product or commercial operations, or strategic program leadership; ideally in Payments or financial services.
- Demonstrated ability to build a function or capability from scratch, including defining processes, governance, and stakeholder workflows.
- Track record of advising and influencing senior stakeholders, such as Managing Directors and business heads, with sound judgment, discretion, and executive presence, including without direct authority.
- Experience leading complex cross-functional initiatives involving multiple stakeholders and competing priorities.
- Excellent written and verbal communication skills, including experience producing executive-ready strategic materials.
- Advanced proficiency in Microsoft Excel and PowerPoint, and strong Word skills.
Nice To Haves
- Direct experience with Deal Desk, deal structuring, or pricing approval workflows in a commercial or sales organization.
- Familiarity with pipeline governance and prioritization frameworks in a coverage-led commercial environment.
- Experience in Payments, Merchant Services, or adjacent commercial banking or coverage functions.
- Experience establishing new teams or functions and scaling processes as organizations grow, with a collaborative, service-minded leadership style.
- Comfort partnering with Risk, Legal, and Finance stakeholders to build compliant, scalable commercial processes.
Responsibilities
- Lead the design and establishment of the Deal Desk, defining its scope, workflow, governance, decision criteria, and operating model in partnership with Pricing, Risk, Legal, and Finance.
- Partner hands-on with key Managing Directors whose businesses are affected by pipeline and Deal Desk efforts, understanding their priorities, pressure points, and workflows.
- Own special projects for the Merchant Services Commercial Group, turning strategic initiatives into workstreams with objectives, milestones, owners, and success metrics.
- Build scalable governance and operating frameworks, including intake processes, escalation paths, decision rights, and prioritization criteria, incorporating input from Managing Director stakeholders.
- Drive cross-functional alignment across Coverage, Pricing, Risk, Legal, Finance, and Technology to ensure initiatives are resourced, sequenced, and delivered.
- Advise commercial leadership, shape strategy, surface risks and opportunities, and recommend paths forward on high-visibility initiatives.
- Develop executive-level communications and materials, including strategy decks, business cases, and steering committee updates.
- Identify opportunities to improve commercial effectiveness and propose and lead additional initiatives as the function matures.
Benefits
- Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
