Commercial HVAC Service Technician Level 3

Riddleberger Brothers•Lynchburg, VA

About The Position

Riddleberger Brothers, Inc. (RBI) is seeking an experienced Level 3 Commercial HVAC Service Technician for its Ashland, Virginia location. The technician troubleshoots, services, maintains, and repairs a broad range of commercial HVAC equipment, including chillers, controls, hydronic systems, air-handling equipment, and heating and cooling systems. The role requires at least five years of commercial HVAC experience, a strong understanding of larger commercial systems, commitment to safety, and a professional customer-service approach. The technician uses service literature and technical resources to diagnose, maintain, and repair equipment. Work includes chillers and their electronic controls; chilled- and hot-water piping and pumping systems; commercial heating systems; digital, pneumatic, electronic, and modular DDC controls; variable-speed drives; packaged air-conditioning units; water-source heat pumps; computer-room units; VAV and duct systems; and direct-expansion equipment. The position also includes preventive maintenance, equipment installation and wiring, service-call communications, safety practices, continuing education, and assisting senior technicians. The schedule may include 8- to 10-hour days, flexibility, and overtime when necessary, as well as travel to job sites and occasional overnight stays. The role has physical demands including lifting, climbing, working at heights and in small spaces, and standing for extended periods.

Requirements

  • At least five years of commercial HVAC experience.
  • High school diploma or GED and graduation from a trade school.
  • Universal Refrigerant Card.
  • Virginia and/or West Virginia tradesman card.
  • OSHA 10-Hour Certification at a minimum; additional training may be required.
  • Broad knowledge of larger commercial HVAC equipment.
  • Understanding of single-phase and three-phase electrical systems.
  • Strong troubleshooting, organization, and time-management skills.
  • Effective verbal and written communication skills.
  • Ability to work cooperatively with employees and customers to solve problems and meet customer needs.
  • Professional, positive attitude and commitment to honesty, integrity, accuracy, and quality workmanship.
  • Ability to work 8- to 10-hour days, a flexible schedule, and overtime when necessary.
  • Ability to travel to job sites, including occasional overnight stays.
  • Regular and punctual attendance.
  • Ability to adapt to changing priorities, work under pressure, and meet deadlines.
  • Ability to pass a background screening, drug screening, and physical ability test.
  • Ability to stand for extended periods; bend, squat, stoop, crouch, and kneel; lift up to 50 pounds and frequently carry up to 40 pounds without assistance; lift tools, pipe, and fixtures overhead; climb and work from ladders, scaffolding, stairs, and manlifts; work at heights and in small spaces; manipulate tools and components; read a ruler or tape measure accurately; and adjust visual focus to read screens, monitors, and controls and distinguish colors.

Nice To Haves

  • A valid driver's license; ability to meet company driver qualification requirements is preferred.

Responsibilities

  • Use service literature and technical resources to diagnose, maintain, and repair commercial HVAC equipment.
  • Start systems, observe operation, read gauges and instruments, and adjust valves, controls, and pumps to achieve proper operation.
  • Diagnose equipment problems and repair or replace worn or defective components.
  • Perform preventive maintenance, including changing filters, cleaning coils and fans, adjusting or replacing belts, and lubricating bearings.
  • Perform basic maintenance on atmospheric gas-fired hot-water boilers.
  • Install mounting supports, position equipment, assemble and braze components, and connect equipment wiring to electrical power sources.
  • Keep the dispatcher informed after each service call, provide job-status updates, and confirm the next day's assignment before leaving.
  • Bring equipment concerns and customer issues to the supervisor's attention.
  • Follow company safety procedures and maintain clean, organized work areas.
  • Assist more senior technicians as directed and complete other assigned duties.
  • Participate in required training and continuing education.

Benefits

  • Medical, dental, vision, and life insurance.
  • Short-term and long-term disability insurance.
  • Accidental death and dismemberment insurance.
  • Health care and dependent day care flexible spending accounts.
  • Health savings account.
  • Employee Assistance Program.
  • 401(k) plan with a Roth option.
  • Pet insurance.
  • Annual bonus opportunities.
  • Generous vacation, holiday, and sick time.
  • Apprenticeship opportunities with a pathway to licensure.
  • Growth and professional development opportunities.
  • Scholarship program for employees' children.
  • Employee referral incentives.
  • Discounts at major automotive, computer, and cell phone companies.
  • Company mobile phones or tablets, vehicles, and uniforms are available for certain positions when required.
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