Commercial HVAC Service Technician Level 1

Riddleberger Brothers • Lynchburg, VA

6d • Onsite

About The Position

Riddleberger Brothers, Inc. (RBI) is hiring a growth-minded Commercial HVAC Service Technician – Level 1 for its Ashland, Virginia location. The role involves servicing, maintaining, troubleshooting, and repairing commercial HVAC equipment; assisting experienced technicians; and providing professional customer service. It is suited to trade school graduates beginning or building a commercial HVAC career.

The technician works with direct-expansion air conditioning equipment up to five tons; gas-fired and electric heating systems typically associated with equipment up to five tons; low-voltage temperature controls; and related air-handling equipment and duct systems. The position also includes preventive maintenance, equipment diagnostics and repair, installation tasks, safety practices, customer communication, dispatch updates, work-order and safety documentation, parts ordering, and participation in training.

The position is based in Ashland, VA. The company offers pay of $18.00–$25.50 per hour and describes a comprehensive benefits package, apprenticeship opportunities, and professional development opportunities.

Requirements

• High school diploma or GED.
• Graduation from a trade school.
• Related HVAC experience ranging from entry level to two or more years.
• Universal Refrigerant Card.
• OSHA 10-Hour Certification at a minimum; additional training may be required.
• Broad knowledge of larger commercial HVAC equipment.
• Understanding of single-phase and three-phase electrical systems.
• Strong organizational, time-management, verbal communication, and written communication skills.
• Attention to detail and commitment to accurate, quality work.
• Positive, cooperative, and teachable attitude.
• Ability to work with employees and customers to solve problems and meet customer needs.
• Honesty, integrity, and a professional approach to representing RBI.
• Ability to work 8- to 10-hour days, a flexible schedule, and overtime when necessary.
• Ability to travel to job sites, including occasional overnight stays.
• Regular and punctual attendance.
• Ability to adapt to changing priorities, work under pressure, and meet deadlines.
• Ability to pass a background screening, drug screening, and physical ability test.
• Valid driver’s license.

Nice To Haves

• Ability to meet company driver qualification requirements is preferred.

Responsibilities

• Service, maintain, troubleshoot, and repair commercial HVAC equipment, including direct-expansion air conditioning equipment up to five tons, gas-fired and electric heating systems, low-voltage temperature controls, air-handling equipment, and associated duct systems.
• Start systems, observe their operation, read gauges and instruments, and adjust valves, controls, and pumps to achieve proper fluid levels, pressure, and temperature.
• Diagnose equipment problems and adjust or replace defective or worn components.
• Perform preventive maintenance, including filter changes, coil and fan cleaning, belt adjustments and replacement, and bearing lubrication.
• Install mounting brackets and hangers; lift, hoist, and position components; inspect fasteners and welds; braze components; and install wiring to connect equipment to electrical power sources.
• Assist more senior service technicians as directed.
• Follow company safety procedures, perform 5x5 job evaluations, use lockout/tagout procedures, and maintain clean work areas.
• Communicate with customers daily and promptly report equipment concerns or customer issues to a supervisor.
• Update the dispatcher after each call and confirm the next day’s assignment before leaving for the day.
• Record daily labor hours, work descriptions, and completed work orders in Tech Tool; complete required customer documentation in Tech Tool and XOI; and complete a Daily Safety Report in XOI.
• Submit time-and-material quotes to the office and order repair parts using an RBI purchase order before leaving the customer’s location.
• Submit credit card receipts to the Service Coordinator at the time of purchase.
• Participate in training and complete other duties assigned by a supervisor or management.

Benefits

• Medical, dental, vision, and life insurance.
• Short-term and long-term disability insurance.
• Accidental death and dismemberment insurance.
• Health care and dependent day care flexible spending accounts.
• Health savings account.
• Employee Assistance Program.
• 401(k) plan with a Roth option.
• Pet insurance.
• Annual bonus opportunities.
• Vacation, holiday, and sick time.
• Apprenticeship opportunities with a pathway to licensure.
• Growth and professional development opportunities.
• Scholarship program for employees’ children.
• Employee referral incentives.
• Discounts at major automotive, computer, and cell phone companies.
• Company mobile phones or tablets, vehicles, and uniforms are available for certain positions when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED