Commercial HVAC Service Technician

Russell's Heating & Air•Chesapeake, VA

About The Position

Russell’s Heating, Cooling, Plumbing, And Electric is seeking an experienced Commercial HVAC/R Service Technician to support its growing commercial department. The technician works independently while providing exceptional customer service, troubleshooting and servicing common mechanical systems up to 50 tons, and performing preventive maintenance on heating and cooling systems. The role includes discussing repair options and estimates with clients, maintaining customer relationships, following company and customer safety requirements, and learning and using company software. The company describes the position as offering light on-call demand and does not service restaurant hot-side equipment.

Requirements

  • At least 5 years of experience.
  • Valid driver’s license and clean DMV record.
  • Excellent technical and communication skills.
  • Friendly, personable, responsible team player.
  • Possess own tools.
  • Knowledge of the theory, methods, practices, tools, and equipment of the trade.
  • Knowledge of the operating principles and characteristics of various refrigeration and air conditioning systems.
  • Knowledge of basic electricity and control systems.
  • Ability to apply the theory, techniques, principles, and processes of the HVAC mechanic’s trade.
  • Ability to read, understand, and work from schematics.
  • Universal EPA certification.
  • Ability to bend, stoop, reach, stand, lift, and move 50 pounds regularly throughout the day.

Nice To Haves

  • OSHA Certification.

Responsibilities

  • Work individually while maintaining exceptional customer service.
  • Troubleshoot and solve problems involving common mechanical systems up to 50 tons.
  • Follow Russell’s safety guidelines and customer requirements.
  • Perform preventive maintenance on heating and cooling systems.
  • Perform related work as assigned.
  • Build strong customer relationships and understand new and existing customer needs and expectations.
  • Maintain an understanding of company repair policies and pricing.
  • Discuss repair options with clients and present estimates.
  • Learn and use company software applications.

Benefits

  • Competitive pay based on experience.
  • Company vehicle, tools, and uniforms.
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Ongoing training and career development opportunities.
  • Stable, year-round work with a respected company.
  • Light on-call demand.
  • Work/life balance described as among the best in the industry.
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