Commercial Facilities Maintenance Technician

EMCOR Facilities Services•Charlotte, NC

9d•Onsite

About The Position

Responsible for delivering effective, efficient, and timely facility services to multiple customers in an assigned geographic territory. The technician travels daily between customer sites in a company van to maintain commercial properties, perform preventive maintenance and corrective repairs on buildings, equipment, and grounds, and provide direct customer service. The role uses multiple trade skills—including carpentry, plumbing, electrical, painting, roofing, and HVAC—to resolve maintenance issues. Hours are governed by business volume and contract schedules.

Requirements

Two to five years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Related work experience in one or more building trades, with the ability to perform the duties and responsibilities described.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and comprehend instructions, including safety policies and procedure manuals.
Ability to write routine reports and correspondence and present information effectively in individual and small-group settings.
Ability to use handheld devices and business systems or document-management database software, including Microsoft Office, Word, Excel, or Lotus Notes.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to comply with applicable codes, regulations, OSHA standards, and company safety policies.
Ability to handle stressful situations and remain calm in front of customers.
Ability to meet the listed physical demands, including lifting and moving objects up to 75 pounds occasionally.

Nice To Haves

High school diploma, degree, certification, or equivalent professional experience in landscaping, a trade such as electrical, HVAC, or plumbing, or specialty floor care is preferred.
Background in landscaping, janitorial, or construction-related services is highly preferred.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements and company procedures, regulatory requirements, and safety standards.
Perform minor plumbing maintenance, including clearing toilets and drains, repairing leaks, and replacing fixtures as needed.
Perform routine painting and carpentry work to maintain customer facilities.
Perform minor electrical maintenance permitted by state law and without a license, including repairing or replacing fixtures, switches, outlets, bulbs, ballasts, and sockets.
Complete service and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders, record services, submit reports and inspection images, and file timesheets, expense reports, and purchase card logs.
Obtain materials and supplies needed to complete tasks.
Build positive customer relationships and support customer satisfaction.
Maintain timely and consistent communication with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed at customer sites.
Complete assigned day-to-day repairs, emergency maintenance, and preventive maintenance.
Communicate work order status through designated business processes and complete work orders in a timely manner.
Comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and safety policies.
Travel locally between properties and drive a company vehicle daily.
Perform other duties as assigned or required.