Commercial Facilities Maintenance Technician

EMCOR Facilities Services, Inc.•Columbia, SC

About The Position

Responsible for delivering effective, efficient, and timely facility services to multiple customers within an assigned geographic territory. The technician travels daily between customer properties in a company vehicle and uses company-provided tools to maintain commercial buildings, equipment, and grounds. Work includes preventative, corrective, and predictive maintenance, troubleshooting, and general service across multiple trades, including carpentry, plumbing, electrical, painting, roofing, and HVAC. The role involves direct customer interaction and requires quality workmanship and professional communication. The technician completes work orders, service and asset inspections, service reports, quality inspection documentation, timesheets, expense reports, and purchase card logs using a tablet, smartphone, and business systems. The role also includes obtaining materials and supplies, estimating larger projects and services, completing required safety and compliance training, and attending weekly safety meetings. Hours are governed by business volume and contract schedules.

Requirements

Two to five years of general maintenance experience, including minor electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and comprehend safety policies, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and present information effectively in individual and small-group situations.
Ability to use handheld devices and business systems or document-management database software, including Microsoft Office, Outlook, Word, and Excel.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and safety policies.
Ability to handle stressful situations and remain calm in front of customers.
Ability to meet the stated physical demands, including standing, walking, handling and feeling objects, reaching, stooping, kneeling, crouching, crawling, climbing, balancing, and lifting or moving loads up to 75 pounds occasionally.
Ability to work in the described facility environments, including exposure to mechanical and electrical hazards and occasional adverse environmental conditions, and to use required safety equipment.
Ability to travel locally between properties daily and drive a company vehicle.

Nice To Haves

High school diploma, degree, certification, or equivalent professional experience in landscaping, a trade such as electrical, HVAC, or plumbing, or specialty floor care.
Background in commercial services.
Related work experience in one or more building trades.

Responsibilities

Complete preventative maintenance and repairs according to work order requirements and company procedures, regulatory requirements, and safety standards.
Perform minor plumbing maintenance, including repairing or unclogging toilets and urinals; maintaining or replacing valve assemblies, toilets, faucets, and automatic flush-kit sensors.
Perform routine painting, carpentry, and general maintenance, including drywall repair, surface preparation, and paint matching.
Maintain and repair walls, floors, and doors, and perform painting and touch-up work to keep customer facilities in like-new condition.
Perform minor electrical maintenance permitted without a license under applicable state law, including repairing or replacing fixtures, wall switches, outlets, light bulbs, ballasts, and sockets.
Complete service inspections and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders, document services, create and submit service reports and quality inspection images and reports, and submit timesheets, expense reports, and purchase card logs.
Obtain materials and supplies needed to complete assigned tasks.
Build positive customer relationships, generate customer satisfaction, and maintain timely, consistent communication with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed at customer sites.
Complete assigned work orders promptly and communicate work order status through designated business processes.
Perform assigned day-to-day repairs, emergency maintenance, and preventative maintenance.
Comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and company safety policies.
Travel locally between properties daily and drive a company vehicle.
Complete other duties as assigned or required.