Commercial Facilities Maintenance Technician

EMCOR Facilities Services•Garner, NC

4d•Onsite

About The Position

The Commercial Facilities Maintenance Technician delivers effective, efficient, and timely facilities services to multiple customers within an assigned geographic territory. The technician travels daily between customer sites in a company van and maintains commercial properties, performing preventive maintenance and corrective repairs on buildings, equipment, and grounds. The role involves direct customer interaction and use of multiple trade skills, including carpentry, plumbing, electrical work, painting, roofing, and HVAC, to address maintenance needs. The technician completes assigned work orders and inspections, obtains materials and supplies, prepares estimates for larger projects, and uses a tablet, smartphone, and business systems to document work, submit reports and images, and manage timesheets and expenses. The role requires compliance with applicable laws, codes, OSHA standards, company and customer safety requirements, and completion of required safety training. Work hours are governed by business volume and contract schedules.

Requirements

Two to five years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Related work experience in one or more building trades demonstrating the ability to perform the described duties.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and comprehend instructions, including safety policies and procedure manuals.
Ability to write routine reports and correspondence and present information effectively in individual and small-group settings.
Ability to use handheld devices and business systems or document-management database software, including Microsoft Office applications such as Word and Excel.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to comply with OSHA standards and company safety policies.
Ability to handle stressful situations and remain calm in front of customers.
Ability to perform the physical demands described, including standing, walking, reaching, stooping, kneeling, crouching, crawling, climbing, balancing, and lifting or moving loads up to 75 pounds.
Ability to work around moving mechanical parts and potential electrical shock, and to use required personal protective equipment.

Nice To Haves

High school diploma, degree, or certification, or equivalent professional experience in landscaping, the trades (such as electrical, HVAC, or plumbing), or specialty floor care.
Background in landscaping, janitorial, or construction-related services industries.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements.
Perform minor plumbing maintenance, including unclogging toilets and drains, repairing leaks, and replacing fixtures as needed.
Perform routine painting and carpentry to maintain client facilities, including drywall repairs and paint matching.
Perform minor electrical maintenance permitted by state law, such as repairing or replacing fixtures, switches, outlets, bulbs, ballasts, and sockets.
Complete service and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders, document services, submit service reports and quality inspection records, and submit timesheets, expense reports, and purchase card logs.
Obtain materials and supplies needed to complete assigned tasks.
Build positive customer relationships, promote customer satisfaction, and communicate consistently with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed by onsite customers.
Perform day-to-day repairs, emergency maintenance, and preventive maintenance.
Complete work orders promptly and communicate work order status through designated business processes.
Comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and company safety policies.
Travel daily between properties and drive a company vehicle.
Perform other duties as assigned or required.