Commercial Facilities Maintenance Technician

EMCOR Facilities Services, Inc.•Lexington, KY

12d•Onsite

About The Position

Responsible for effective, efficient, and timely delivery of the Company’s services to multiple customers in an assigned geographic territory. The technician receives a company van and tools and travels daily between local customer sites to maintain commercial properties. The role performs preventive maintenance and corrective repairs on buildings, equipment, and grounds, while maintaining face-to-face relationships with customers and addressing client requirements. Work draws on multiple trade skills, including carpentry, plumbing, electrical, painting, roofing, HVAC, and other skills as needed. The technician completes work orders, service and asset inspections, and required reporting using handheld technology and business systems. The role also obtains materials and supplies, provides estimates for larger projects, communicates with customers and internal support teams, and follows applicable safety, regulatory, and company procedures. Work hours are governed by business volume and contract schedules.

Requirements

Two to five years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Related work experience in one or more building trades demonstrating the ability to perform the described duties.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and comprehend instructions, including safety policies and procedure manuals.
Ability to write routine reports and correspondence and present information effectively in individual and small-group settings.
Ability to use and operate handheld devices and business systems or document-management database software, including Microsoft Office applications such as Word and Excel and Lotus Notes.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to maintain knowledge of and comply with OSHA standards and company safety policies.
Ability to handle stressful situations and remain calm in front of customers.
Ability to meet the physical demands of the job, including standing, walking, using hands, reaching, stooping, kneeling, crouching, crawling, climbing, balancing, and lifting or moving loads up to 75 pounds.
Ability to work in environments with moving mechanical parts and electrical-shock risk, and occasional wet or humid conditions, heights, fumes or airborne particles, hazardous chemicals, outdoor weather, temperature extremes, and vibration.
Ability to use required safety equipment, including steel-toe shoes, hearing or noise protection, a hardhat, eye protection, and hand protection.

Nice To Haves

High school diploma or a degree/certification, or equivalent professional experience in landscaping, trades such as electrical, HVAC, or plumbing, or specialty floor care.
Past background in landscape, janitorial, or construction-related services industries.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements and applicable procedures, regulations, and safety standards.
Perform minor plumbing maintenance on existing systems, including unclogging toilets and drains, repairing leaks, and replacing fixtures as needed.
Perform routine painting and carpentry to maintain customer facilities, including drywall repairs and matching paint finishes.
Perform minor electrical maintenance permitted by state law, such as repairing or replacing fixtures, switches, outlets, bulbs, ballasts, and sockets.
Complete service and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders; document services; submit service reports and quality inspection images and reports; and submit timesheets, expense reports, and purchase card logs.
Obtain necessary materials and supplies to complete assigned tasks.
Build positive customer relationships, generate customer satisfaction, and maintain timely, consistent communication with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed at customer sites.
Complete assigned work orders in a timely manner and communicate work order status through designated business processes.
Perform assigned day-to-day repairs, emergency maintenance, and preventive maintenance.
Comply with applicable codes, regulations, governmental requirements, company directives, OSHA standards, and company and customer safety initiatives.
Travel locally between properties and drive a company vehicle daily.
Complete other duties as assigned or required.