Commercial Facilities Maintenance Technician

EMCOR Facilities Services•Louisville, KY

10d•Onsite

About The Position

Responsible for delivering effective, efficient, and timely facility services to multiple customers within an assigned geographic territory. The technician travels daily between customer properties in a company-provided van and uses company-provided tools to maintain commercial buildings, equipment, and grounds. The role includes preventive maintenance and corrective repairs, direct customer interaction, and use of multiple trade skills—including carpentry, plumbing, electrical work, painting, roofing, and HVAC—to address maintenance needs. The technician completes work orders, inspections, service reports, and related administrative tasks using a tablet, smartphone, and business systems. The role also involves obtaining materials and supplies, providing estimates for larger projects, maintaining communication with customers and internal support teams, and completing required safety and compliance training. Work hours are governed by business volume and contract schedules.

Requirements

Two to five years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Related work experience in one or more building trades demonstrating the ability to perform the described duties.
Applicable certifications and licenses.
Valid driver’s license in good standing.
Ability to read and comprehend instructions, including safety policies and procedure manuals.
Ability to write routine reports and correspondence and present information effectively in individual and small-group settings.
Ability to complete assigned work orders in a timely manner and communicate work order status through designated business processes.
Ability to operate handheld devices and business systems or document-management database software, including Microsoft Office, Lotus Notes, Word, and Excel.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and safety policies.
Ability to handle stressful situations and remain calm in front of customers.
Ability to meet physical demands, including standing, walking, handling and reaching, stooping, kneeling, crouching, crawling, climbing, balancing, and lifting up to 75 pounds occasionally.
Ability to work in the described environment and drive a company vehicle daily.

Nice To Haves

High school diploma or a degree/certification, or equivalent professional experience in landscaping, trades such as electrical, HVAC, or plumbing, or specialty floor care.
Background in landscape, janitorial, or construction-related services industries.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements.
Perform minor plumbing maintenance, including unclogging toilets and drains, repairing leaks, and replacing fixtures as needed.
Perform routine painting and carpentry, including drywall repair and paint matching.
Perform minor electrical maintenance permitted under applicable state law, including fixture, switch, outlet, bulb, ballast, and socket repairs or replacement.
Complete service and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders; document services; submit service reports and quality inspection images and reports; and submit timesheets, expense reports, and purchase card logs.
Obtain materials and supplies needed to complete assigned work.
Build positive customer relationships and generate customer satisfaction.
Maintain timely and consistent communication with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services to onsite customers.
Complete assigned day-to-day, emergency, and preventive maintenance and communicate work order status through designated processes.
Comply with applicable building codes, regulations, company directives, OSHA standards, and company and customer safety requirements.
Travel daily between properties and drive a company vehicle.
Complete other duties as assigned or required.