Commercial Facilities Maintenance Technician

EMCOR Facilities Services, Inc.•Grand Rapids, MI

7d•$28 - $32•Onsite

About The Position

The Commercial Facilities Maintenance Technician delivers effective, efficient, and timely facility services to multiple customers within an assigned geographic territory. The role travels daily between customer properties in a company van, using company-provided tools to maintain commercial buildings, equipment, and grounds. The technician performs preventive maintenance and corrective repairs and builds face-to-face relationships with customers while addressing their service needs. The position uses multiple trade skills, including carpentry, plumbing, electrical work, painting, roofing, and HVAC, to resolve maintenance issues. It also involves completing work orders and inspections, documenting services and expenses through handheld devices and business systems, obtaining supplies, and providing estimates for larger projects. Work hours are governed by business volume and contract schedules.

Requirements

Two to five years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and comprehend instructions, including safety policies and procedure manuals, write routine reports and correspondence, and present information effectively to individuals and small groups.
Ability to complete assigned work orders in a timely manner and communicate their status through designated business processes.
Ability to use handheld devices and business systems or document-management database software, including Microsoft Office applications such as Word and Excel and Lotus Notes.
Ability to comply with applicable codes, regulations, governmental-agency requirements, company directives, OSHA standards, and company safety policies.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to travel locally between properties daily.
Ability to handle stressful situations and remain calm when interacting with customers.

Nice To Haves

High school diploma, degree, certification, or equivalent professional experience in landscaping, the trades (such as electrical, HVAC, or plumbing), or specialty floor care.
Background in landscape, janitorial, or construction-related services industries.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements and company procedures, regulatory requirements, and safety standards.
Perform minor plumbing maintenance on existing systems, including unclogging toilets and drains, repairing leaks, and replacing fixtures as needed.
Perform routine painting and carpentry work to maintain customer facilities in like-new condition.
Perform minor electrical maintenance permitted by state law, including repairing or replacing fixtures, switches, outlets, bulbs, ballasts, and sockets.
Complete service and asset inspections as needed.
Use tablets, smartphones, and business systems to access and complete work orders, document services, create and submit service reports and quality-inspection materials, and submit timesheets, expense reports, and purchase-card logs.
Obtain necessary materials and supplies to complete assigned tasks.
Build positive customer relationships, support customer satisfaction, and communicate consistently and promptly with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed at customer sites.
Perform assigned day-to-day repairs and emergency and preventive maintenance.
Complete other duties as assigned or required.