Commercial Facilities Maintenance Technician

EMCOR Facilities Services•Indianapolis, IN

5d•Onsite

About The Position

Responsible for delivering effective, efficient, and timely facility services to multiple customers within an assigned geographic territory. The technician travels daily between customer sites in a company-provided van and uses company-provided tools to maintain commercial properties. The role includes preventive maintenance and corrective repairs on buildings, equipment, and grounds, as well as direct customer interaction to meet client requirements. It uses a range of trade skills—including carpentry, plumbing, electrical, painting, roofing, and HVAC—to address maintenance needs. The technician completes work orders, inspections, and repairs in accordance with company procedures, regulatory requirements, and safety standards. The role also involves obtaining materials and supplies, preparing estimates for larger projects, maintaining communications with customers and internal support teams, and using handheld technology and business systems to document work and submit reports, timesheets, expense reports, and purchase card logs. Employees must complete required safety and compliance training and attend weekly safety meetings. Work hours are governed by business volume and contract schedules. The position requires daily local travel and driving a company vehicle. Work takes place in varied building and outdoor conditions and involves physical activity, lifting, and use of appropriate safety equipment.

Requirements

Two to five years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Related work experience in one or more building trades demonstrating the ability to perform the described duties and responsibilities.
Applicable certifications and licenses, and a valid driver's license in good standing.
Ability to read and comprehend instructions, including safety policies and procedure manuals.
Ability to write routine reports and correspondence and present information effectively in individual and small-group situations.
Ability to use handheld devices and business systems or document-management database software, including Microsoft Office applications such as Word and Excel.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to handle stressful situations and remain calm in front of customers.
Ability to meet the physical demands of the role, including standing, walking, climbing or balancing, reaching, kneeling, crouching, crawling, and lifting or moving items up to 75 pounds.
Ability to work in environments with moving mechanical parts and electrical-shock risk, and occasionally wet or humid conditions, heights, fumes or airborne particles, chemicals, outdoor weather, extreme temperatures, and vibration.
Ability to drive a company vehicle daily and travel locally between properties.
Ability to use required safety equipment, including steel-toe shoes, hearing and noise protection, a hardhat, eye protection, and hand protection, and to follow lockout/tagout and HAZCOM guidelines.

Nice To Haves

High school diploma, degree, certification, or equivalent professional experience in landscaping, a trade such as electrical, HVAC, or plumbing, or specialty floor care is preferred.
Background in landscaping, janitorial, or construction-related services industries is highly preferred.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements.
Perform minor plumbing maintenance, including unclogging toilets and drains, repairing leaks, and replacing fixtures as needed.
Perform routine painting and carpentry work to maintain client facilities.
Perform minor electrical maintenance permitted without a license under applicable state law, including fixture, switch, outlet, bulb, ballast, and socket repairs or replacements.
Complete service and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders, document services, submit service reports and quality inspection images and reports, and submit timesheets, expense reports, and purchase card logs.
Obtain the materials and supplies needed to complete tasks.
Build positive customer relationships and generate customer satisfaction.
Communicate consistently and promptly with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed at customer sites.
Perform assigned day-to-day repairs, emergency maintenance, and preventive maintenance.
Complete work orders in a timely manner and communicate their status through designated business processes.
Comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and company safety policies.
Drive a company vehicle daily and travel locally between properties.
Perform other duties as assigned or required.