Commercial Facilities Maintenance Technician

EMCOR Facilities Services, Inc.•Glen Allen, VA

11d•Onsite

About The Position

Responsible for delivering effective, efficient, and timely services to multiple customers within an assigned geographic territory. The technician travels daily between customer sites in a company-provided van and performs preventive maintenance and corrective repairs on commercial buildings, equipment, and grounds. The role involves face-to-face customer interaction and using multiple trade skills—including carpentry, plumbing, electrical, painting, roofing, and HVAC—to resolve maintenance issues. The technician completes work orders, inspections, service reports, and administrative tasks using a tablet, smartphone, and business systems. The position also requires obtaining materials, communicating with customers and internal support teams, completing safety and compliance training, and providing estimates for larger projects. Work hours are governed by business volume and contract schedules.

Requirements

Two to five years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Related work experience in one or more building trades demonstrating the ability to perform the duties and responsibilities of the role.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and comprehend instructions, including safety policies and procedure manuals.
Ability to write routine reports and correspondence and present information effectively in individual and small-group situations.
Ability to complete work orders in a timely manner and communicate their status through designated business processes.
Ability to use handheld devices and business systems or document-management software, including Microsoft Office, Word, Excel, and Lotus Notes.
Ability to comply with applicable codes, regulations, governmental agency requirements, and company directives concerning building operations and work safety.
Knowledge of and compliance with OSHA standards and company safety policies.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to handle stressful situations and remain calm in front of customers.

Nice To Haves

High school diploma, degree, or certification, or equivalent professional experience in landscaping, the trades (electrical, HVAC, plumbing, etc.), or specialty floor care.
Past experience in landscaping, janitorial, or construction-related services industries.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements and company procedures, regulatory requirements, and safety standards.
Perform minor plumbing maintenance, including unclogging toilets and drains, repairing leaks, and replacing fixtures as needed.
Perform routine painting and carpentry work to maintain customer facilities in like-new condition.
Perform minor electrical maintenance permitted without a license under applicable state law, including repairing or replacing fixtures, switches, outlets, bulbs, ballasts, and sockets.
Complete service and asset inspections as needed.
Use tablets, smartphones, and business systems to access and complete work orders, document services, create and submit service reports and quality inspection images, and submit timesheets, expense reports, and purchase card logs.
Obtain materials and supplies needed to complete assigned tasks.
Build positive customer relationships, generate customer satisfaction, and maintain timely communication with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed at customer sites.
Perform assigned day-to-day repairs, emergency maintenance, and preventive maintenance.
Complete other duties as assigned or required.
Travel locally each day between properties and drive a company vehicle.