Commercial Facilities Maintenance Technician

EMCOR Facilities Services, Inc.•Indianapolis, IN

7d•Onsite

About The Position

Responsible for delivering effective, efficient, and timely facility services to multiple customers within an assigned geographic territory. The technician is provided a company van and tools and travels daily between local customer sites to maintain commercial properties. Work includes preventive maintenance and corrective repairs on buildings, equipment, and grounds, as well as direct customer interaction to meet client requirements. The role uses multiple trade skills, including carpentry, plumbing, electrical, painting, roofing, and HVAC, to resolve maintenance problems. The technician completes work orders, service and asset inspections, safety and compliance training, and related documentation using a tablet, smartphone, and business systems. The role also includes sourcing materials and supplies, providing estimates for larger projects, maintaining customer communications, and following applicable codes, regulations, OSHA standards, company procedures, and customer safety requirements. Work hours are governed by business volume and contract schedules.

Requirements

Two to five years of mechanical experience, including electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Related work experience in one or more building trades demonstrating the ability to perform the described duties and responsibilities.
Applicable certifications and licenses, and a valid driver’s license in good standing.
Ability to read and comprehend instructions, including safety policies and procedure manuals.
Ability to write routine reports and correspondence and present information effectively in individual and small-group situations.
Ability to use handheld devices and business systems or document-management database software, including Microsoft Office, Word, and Excel.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to comply with OSHA standards and company safety policies.
Ability to handle stressful situations and remain calm in front of customers.
Ability to meet the physical demands of the role, including standing, walking, using hands, reaching, stooping, kneeling, crouching, crawling, talking, hearing, climbing, and balancing; lifting and moving up to 25 pounds regularly, 50 pounds frequently, and 75 pounds occasionally.
Ability to work around moving mechanical parts and electrical-shock risks, and use required safety equipment such as steel-toe shoes, hearing and noise protection, a hardhat, eye protection, and hand protection.

Nice To Haves

High school diploma, degree, certification, or equivalent professional experience in landscaping, trades such as electrical, HVAC, or plumbing, or specialty floor care is preferred.
Past experience in landscape, janitorial, or construction-related services industries is highly preferred.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements and applicable company procedures, regulations, and safety standards.
Perform minor plumbing maintenance on existing systems, including unclogging toilets and drains, repairing leaks, and replacing fixtures as needed.
Perform routine painting and carpentry to maintain client facilities, including drywall repair and paint matching.
Perform minor electrical maintenance permitted by state law without a license, including repair or replacement of fixtures, switches, outlets, bulbs, ballasts, and sockets.
Complete service and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders; record service notes; create and submit service reports and quality inspection reports and images; and submit timesheets, expense reports, and purchase card logs.
Obtain materials and supplies needed to complete assigned tasks.
Build positive customer relationships, generate customer satisfaction, and communicate consistently and promptly with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed by onsite customers.
Complete assigned work orders promptly and communicate work order status through designated business processes.
Perform assigned day-to-day repairs, emergency maintenance, and preventive maintenance.
Comply with applicable building codes, regulations, governmental agency requirements, company directives, OSHA standards, and company and customer safety initiatives.
Travel locally between properties and drive a company vehicle daily.
Perform other duties as assigned or required.