Commercial Facilities Maintenance Technician

EMCOR Facilities Services, Inc.•Buffalo, NY

7d•$26 - $32•Onsite

About The Position

The Commercial Facilities Maintenance Technician delivers effective, efficient, and timely facility services to multiple customers within an assigned geographic territory. The technician travels daily between customer sites in a company vehicle, using company-provided tools to maintain commercial properties, equipment, and grounds. Work includes preventive, corrective, and predictive maintenance, troubleshooting, inspections, and general building service. The role uses multiple trade skills—including carpentry, plumbing, electrical, painting, roofing, and HVAC—to address maintenance needs and maintain facilities in like-new condition. The technician works directly with customers to provide quality workmanship, maintain high work standards, and support a professional working environment. The technician completes work orders and inspections, records work and reports through a tablet, smartphone, and business systems, and obtains the materials and supplies needed for assigned tasks. The role also involves communicating with customers and internal support teams, providing estimates for larger projects, completing required safety and compliance training, and attending weekly safety meetings. Work hours are governed by business volume and contract schedules.

Requirements

Two to five years of general maintenance experience, including minor electrical, plumbing, and carpentry, or an equivalent combination of training, education, and experience.
Applicable certifications and licenses, and a valid driver's license in good standing.
Ability to read and understand instructions, including safety policies, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and present information effectively in individual and small-group settings.
Ability to complete assigned work orders promptly and communicate work order status through designated business processes.
Ability to use a handheld device and business systems or document management database software, including Microsoft Office, Outlook, Word, and Excel.
Ability to comply with applicable codes, regulations, government agency requirements, company directives, OSHA standards, and company safety policies.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to travel locally between properties daily.
Ability to handle stressful situations and remain calm in front of customers.
Ability to meet the physical demands described, including standing, walking, using hands and arms, stooping, kneeling, crouching, crawling, climbing, balancing, and lifting or moving loads up to 75 pounds.
Ability to work in the described environment, including exposure to mechanical parts and electrical shock risk, and use required safety equipment.

Nice To Haves

High school diploma, degree, certification, or equivalent professional experience in landscaping, a trade such as electrical, HVAC, or plumbing, or specialty floor care.
Background in commercial services.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements and company procedures, regulatory requirements, and safety standards.
Perform minor plumbing maintenance, including repairs to toilets, urinals, valves, faucets, and automatic flush sensors.
Perform routine painting, carpentry, and general maintenance, including repairing and finishing drywall and maintaining walls, floors, and doors.
Perform minor electrical maintenance permitted by applicable state law, including repair or replacement of fixtures, wall switches, outlets, bulbs, ballasts, and sockets.
Complete service and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders; document services; submit service reports and quality inspection images and reports; and submit timesheets, expense reports, and purchase card logs.
Obtain the materials and supplies needed to complete assigned tasks.
Maintain positive customer relationships, generate customer satisfaction, and communicate consistently and on time with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide onsite customers with estimates for larger projects and services.
Complete other duties as assigned or required.