Commercial Facilities Maintenance Technician

EMCOR Facilities Services•Columbia, SC

About The Position

Responsible for delivering effective, efficient, and timely service to multiple customers within an assigned geographic territory. The technician travels daily between customer properties in a company vehicle and uses company-provided tools to maintain commercial buildings, equipment, and grounds. Work includes preventive, corrective, and predictive maintenance, troubleshooting, and general building services. The role involves direct, face-to-face customer interaction and maintaining professional relationships through quality workmanship and high work standards. The technician applies multiple trade skills—including carpentry, plumbing, electrical work, painting, roofing, and HVAC—as needed to resolve maintenance problems. The position also requires completing service and asset inspections, documenting work using handheld technology, obtaining materials and supplies, communicating with customers and internal support teams, participating in safety training and weekly safety meetings, and preparing estimates for larger projects and services. Hours are governed by business volume and contract schedules.

Requirements

Two to five years of general maintenance experience, including minor electrical, plumbing, and carpentry work, or an equivalent combination of training, education, and experience.
Education, training, and experience demonstrating the ability to perform the duties and responsibilities, including related work experience in one or more building trades.
Possess applicable certifications and licenses, and a valid driver's license in good standing.
Ability to read and comprehend instructions, including safety policies, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and present information effectively in individual and small-group situations.
Ability to complete assigned work orders in a timely manner and communicate their status through designated business processes.
Ability to use handheld devices and business systems or document-management database software, including Microsoft Office, Outlook, Word, and Excel.
Experience installing, maintaining, troubleshooting, and repairing building mechanical systems, including HVAC, plumbing, and electrical systems.
Ability to handle stressful situations and remain calm in front of customers.
Meet the physical demands of standing, walking, using hands, reaching, stooping, kneeling, crouching, crawling, talking, hearing, climbing, and balancing; regularly lift or move up to 25 pounds, frequently up to 50 pounds, and occasionally up to 75 pounds.
Ability to meet the job's vision requirements, including close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to work around moving mechanical parts and risk of electrical shock, as well as occasional wet or humid conditions, heights, fumes or airborne particles, hazardous chemicals, outdoor weather, extreme temperatures, and vibration.
Use required safety equipment, including steel-toe shoes, hearing or noise protection, a hardhat, eye protection, and hand protection; follow OSHA lockout/tagout and HAZCOM guidelines and other safety initiatives.

Nice To Haves

High school diploma, degree, certification, or equivalent professional experience in landscaping, a building trade such as electrical, HVAC, or plumbing, or specialty floor care.
Background in commercial services.

Responsibilities

Complete preventive maintenance and repairs according to work order requirements and company procedures, regulatory requirements, and safety standards.
Perform minor plumbing maintenance, including repairing or unclogging toilets and urinals; maintaining or replacing valve assemblies, toilets, and faucet fixtures; and servicing automatic flush-kit sensors.
Perform routine painting, carpentry, and general maintenance to maintain facilities in like-new condition, including drywall repair, preparation, and paint matching.
Repair and maintain walls, floors, and doors, and perform painting and touch-up work as needed.
Perform minor electrical maintenance permitted by state law, such as repairing or replacing fixtures, wall switches, and outlets, and replacing light bulbs, ballasts, and sockets.
Complete service inspections and asset inspections as needed.
Use a tablet, smartphone, and business systems to access and complete work orders, document services, create and submit service reports and quality inspection images and reports, and submit timesheets, expense reports, and purchase-card logs.
Obtain the materials and supplies needed to complete tasks.
Build a positive climate with customers and generate customer satisfaction.
Communicate consistently and promptly with customers and internal support teams.
Complete required safety and compliance training and attend weekly safety meetings.
Provide estimates for larger projects and services needed at customer sites.
Complete assigned work orders promptly and communicate work-order status through designated business processes.
Perform assigned daily repairs, emergency maintenance, and preventive maintenance.
Comply with applicable codes, regulations, governmental agency requirements, company directives, OSHA standards, and company and customer safety initiatives.
Travel locally between properties and drive a company vehicle daily.
Perform other duties as assigned or required.