Experienced Commercial Door & Dock Technician

Southern Dock Products of Charlotte, a Division of DuraServ • West Manchester Township, PA

6d

About The Position

DuraServ is seeking an experienced technician to install, service, and maintain commercial dock and door equipment, including rolling doors, sectional doors, dock levelers, and related systems. The technician will independently handle complex service calls and installations, troubleshoot mechanical and electrical problems, identify root causes, and make technical decisions in the field.

The role involves using hand tools, power tools, and welding equipment to fabricate installation hardware; interpreting manuals, wiring diagrams, and technical documentation; and maintaining safe, clean job sites in compliance with OSHA policies, PPE requirements, and fall-protection standards. The technician will accurately document work, parts, and maintenance recommendations; communicate with customers about job status and service needs; and assist teammates on larger installations while adapting to changing schedules. Regular fieldwork at customer sites, including outdoor work and daily travel, is required.

Requirements

• Valid, current state-issued driver's license; field travel to customer sites is daily.
• Ability to meet the physical demands of regular outdoor fieldwork, frequent ladder use, and regularly lifting up to 50 pounds.
• Hands-on experience with commercial dock and door systems is preferred; the posting identifies 3+ years of experience with equipment such as sectional doors, rolling steel doors, dock levelers, dock seals, and shelters as the distinction between an experienced technician and an apprentice.

Nice To Haves

• High school diploma or equivalent; trade school certificate or diploma is accepted and valued.
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
• 3+ years of hands-on experience with commercial dock and door systems, including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards, including rolling doors, sectional doors, dock levelers, and related systems.
• Troubleshoot mechanical and electrical systems across a range of equipment types and diagnose root causes.
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed.
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs.
• Maintain a safe, clean job site and comply with OSHA safety policies, PPE requirements, and fall-protection standards.
• Document service activity, including work performed, parts used, and recommendations for future maintenance.
• Communicate job status and additional service needs clearly and professionally to customers.
• Support teammates on larger installations and remain flexible to changing schedules.

Benefits

• Competitive hourly pay commensurate with experience and skill level.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Company-provided life insurance.
• Short-term and long-term disability coverage.
• Premium tools.
• Ongoing paid training and manufacturer certifications.
• Advancement opportunities, including a track toward leadership for those who want it.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed