Experienced Commercial Door & Dock Technician

Southern Dock Products of Charlotte, a Division of DuraServ•Fort Worth, TX
•Onsite

About The Position

DuraServ is hiring an experienced Commercial Door & Dock Technician to install, service, and maintain commercial dock and door equipment, including rolling doors, sectional doors, dock levelers, dock seals and shelters, and related systems. The technician will handle complex service calls and installations independently, diagnose mechanical and electrical issues, and make technical decisions in the field. The role involves daily travel to customer sites and regular fieldwork in varying outdoor conditions. The technician is expected to work safely, maintain a clean job site, document service activity, and communicate clearly and professionally with customers. They may support teammates on larger installations and adapt to changing schedules. DuraServ offers competitive hourly pay, a full benefits package, tools, paid training, manufacturer certifications, and opportunities for advancement into leadership.

Requirements

  • Valid, current state-issued driver's license; daily travel to customer sites is required.
  • Ability to meet the physical demands of regular outdoor fieldwork, frequent ladder use, and regularly lifting up to 50 pounds.

Nice To Haves

  • High school diploma or equivalent; trade school certificate or diploma is accepted and valued.
  • Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
  • Three or more years of hands-on experience with commercial dock and door systems, including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.

Responsibilities

  • Install, service, and maintain commercial dock and door equipment to manufacturer standards, including rolling doors, sectional doors, dock levelers, and related systems.
  • Troubleshoot mechanical and electrical issues across a range of equipment and diagnose root causes.
  • Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed.
  • Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs.
  • Maintain a safe, clean job site and comply with OSHA policies, PPE requirements, and fall protection standards.
  • Document service activity, including work performed, parts used, and recommendations for future maintenance.
  • Provide customers with job status updates and explain additional service needs clearly and professionally.
  • Support teammates on larger installations and remain flexible to changing schedules.

Benefits

  • Competitive hourly pay commensurate with experience and skill level.
  • Autonomy and trust, with tools and freedom to do the job appropriately.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Company-provided life insurance.
  • Short-term and long-term disability coverage.
  • Premium tools.
  • Ongoing paid training and manufacturer certifications.
  • Clear advancement opportunities, including potential leadership opportunities.
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