Commercial Cooking Technician

Unlimited Service Group•Chicago, IL
•Onsite

About The Position

Great Lakes Service is seeking Commercial Kitchen Equipment (Hot Side) Service Technicians to work in Illinois, Indiana, and surrounding areas. Technicians troubleshoot, diagnose, install, and repair commercial kitchen equipment at customer locations, while providing excellent customer service and completing service calls promptly. The role also involves identifying new customers and opportunities within existing accounts, maintaining a service vehicle, and ordering necessary parts. The standard schedule is Monday through Friday, 7:30 AM to 4:30 PM, with swing shifts available. The company operates 24/7, and participation in after-hours and weekend on-call schedules is required. Pay is $25.00 to $50.00+ per hour, based on experience. A sign-on bonus of up to $5,000 is available for qualifying technicians. Great Lakes Service describes itself as a Midwest leader in repair and maintenance for commercial cooking, refrigeration, HVAC, ware-washing, beverage, and ice machine equipment. It emphasizes integrity, customer service, innovative technology, high first-time fix rates, and prompt response times. The company is an equal-opportunity employer committed to diversity and an inclusive environment.

Requirements

  • At least three years of prior experience in commercial kitchen repair or equivalent military technical roles.
  • Electrical, electronic, and mechanical skills.
  • Excellent customer communication skills.
  • Successfully complete a drug screen and criminal background screening.
  • Be at least 18 years of age.
  • Have a driving record that aligns with the company's safety standards.

Nice To Haves

  • CFESA certifications.
  • Veterans are encouraged to apply.

Responsibilities

  • Install, troubleshoot, diagnose, and repair commercial kitchen equipment.
  • Provide excellent customer service and meet expectations on every service call.
  • Complete service calls promptly.
  • Identify new customers and opportunities within existing accounts.
  • Participate in after-hours and weekend on-call schedules.
  • Maintain the service vehicle and order necessary parts.
  • Regularly lift and/or move up to 50 pounds, and frequently lift and/or move up to 100 pounds with assistance and lift equipment.

Benefits

  • Competitive hourly rates and overtime pay.
  • Company vehicle and cell phone.
  • Medical, dental, vision, and life insurance.
  • Paid time off, including holidays.
  • 401(k) with company match.
  • Technical training opportunities.
  • Town Shares program, which allows employees to share in the company's long-term financial success.
  • Up to $5,000 sign-on bonus for qualifying technicians.
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