Commercial Cooking Technician

Unlimited Service Group•Allentown, PA

About The Position

K&D Factory Service is seeking experienced Commercial Kitchen Service Technicians to service hot-side commercial food service equipment at customer locations across Pennsylvania. The company serves restaurants, schools, hospitals, and nursing homes from seven branches: Harrisburg, York, Lancaster, Williamsport, Allentown, Altoona, and Scranton. Technicians perform dispatched service calls, diagnose and repair equipment issues, document service activity, and provide customer support. The role includes an on-call schedule and use of a company-issued service vehicle and equipment.

Requirements

  • At least 2 years of experience servicing commercial kitchen equipment or experience in a related industry.
  • Strong knowledge of gas, steam, electrical, or mechanical systems.
  • Driving record must meet the company's safety standards.
  • Strong problem-solving skills and a customer-first mindset.
  • Must be at least 18 years old.
  • Successful completion of a background check and drug screen.

Nice To Haves

  • CFESA certification or manufacturer training.

Responsibilities

  • Perform dispatched service calls and diagnose and repair issues with commercial equipment.
  • Accurately report all service activities on a tablet after every call.
  • Provide an excellent customer experience while supporting customers and partnering with internal team members.
  • Work an on-call schedule, including overtime work.
  • Operate and manage company-issued vehicles, tools, and equipment according to company guidelines.

Benefits

  • Competitive hourly pay and monthly technician bonus program.
  • Overtime and double-time pay for on-call work.
  • Paid time off and holiday pay.
  • Health, dental, and vision insurance.
  • Company-paid life and disability insurance.
  • 401(k) with company match.
  • Fully stocked company service truck, phone, tablet, and uniforms.
  • Ongoing paid training through CFESA and manufacturers.
  • Town Shares program providing an opportunity to share in the company's long-term financial success.
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