Commercial Client Service Associate Senior

Huntington National Bank•Cincinnati, OH
•$21 - $38•Onsite

About The Position

The Commercial Client Service Associate Senior provides administrative and operational support to the Commercial Services Team. Within an assigned portfolio, the role helps obtain client information and review documents needed to establish commercial deposit accounts and meet compliance requirements. The position also supports commercial sales, loan closing, account servicing, portfolio administration, and local team operations.

Requirements

  • At least 1 year in a high-volume clerical and administrative support role.
  • High school diploma or equivalent.

Nice To Haves

  • Banking experience.
  • Confidence, assertiveness, professionalism, and ability to interact professionally with all levels of the organization.
  • Proficiency with Microsoft Office and other internet resources.
  • Excellent customer service, motivation, focus, and goal orientation.
  • Excellent written and verbal communication skills, including grammar and demeanor.
  • Strong organizational skills, attention to detail, planning, and follow-up.
  • Ability to work independently on multiple tasks without compromising quality.

Responsibilities

  • Obtain and review client information and documents needed to complete renewals or extensions of less complex credits.
  • Assist with the overdraft/NSF approval process, including time-sensitive decisioning.
  • Respond to client requests and service deposit accounts.
  • Support sales and loan closing by updating pipeline and referral information.
  • Assist with compliance requirements and provide light operational support for the local team.
  • Assist with or complete tasks related to loan closing and booking, deposit monitoring, funds movement, portfolio administration, reporting, quality control, and data entry.
  • Develop and maintain positive relationships with Commercial Services colleagues and business partners through conference calls, correspondence, and meetings.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage.
  • Wellness program.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid leave programs.
  • Paid holidays.
  • Paid time off (PTO).
  • Eligible to participate in an applicable incentive compensation plan.
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