Commercial Cleaning Area Manager [s]

CBRE Government & Defense Services•Coralville, IA

6h•$72,000 - $120,000•Onsite

About The Position

As a CBRE Government Services Commercial Cleaning Area Manager, you will lead custodial operations across multiple client sites in an assigned region, typically five to 10 locations in one metropolitan area. You will set operating standards, manage site supervisors and leads, oversee the regional budget and labor plan, and serve as the senior point of contact for client leadership. The role is primarily field-based, with regular visits to locations to audit quality, coach teams, and resolve issues. The position involves formal supervision of site supervisors, leads, and cleaning staff; regional staffing, scheduling, and operational planning; management of budgets, labor, supplies, and vendors; client relationship management; quality and compliance oversight; and support for site startups, contract transitions, and scope changes. Work occurs across multiple client sites and requires up to 50% local and regional travel. Site schedules may include early mornings, evenings, weekends, and on-call emergency or staffing-gap response. The work environment may involve cleaning chemicals, noise, wet floors, and varying indoor and outdoor conditions. A bachelor’s degree is required, though a combination of education and experience may be considered instead. Candidates need at least five years of job-related experience and relevant commercial cleaning or facilities operations experience, including at least two years supervising staff. A valid driver’s license with an acceptable driving record and reliable transportation are required. The advertised base salary range is $72,000–$120,000. The position may also be eligible for competitive benefits, including medical, well-being, financial planning, and short-term incentives benefits.

Requirements

Bachelor’s degree, or a combination of experience and education in lieu of a degree.
Minimum of five years of job-related experience.
Relevant experience in commercial cleaning or facilities operations, including at least two years supervising staff.
Valid driver’s license with an acceptable driving record; required for daily travel between sites.
Reliable transportation for travel between sites.
Ability to meet the physical requirements of the role, including stooping, standing, walking, climbing stairs, and lifting or carrying loads of 50 pounds or more.
Knowledge of Microsoft Office products such as Word, Excel, and Outlook.
Organizational skills and a strong inquisitive mindset.
Ability to communicate sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
Leadership ability to motivate teams to improve quality, efficiency, and effectiveness.
U.S. Persons eligibility may be required due to federal contract compliance requirements.

Nice To Haves

Multi-site or area-level responsibility experience.
Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
Microsoft certifications.
Certifications related to maintenance, safety, or facilities operations.

Responsibilities

Provide formal supervision for site supervisors, leads, and cleaning staff, including performance management, coaching, hiring, and onboarding.
Establish regional operating standards, staffing models, work schedules, and task calendars, and hold site leadership accountable for execution.
Manage the regional operating budget and P&L, including labor and supply forecasting, payroll, purchase orders, and variance review.
Plan workforce coverage and cross-training across locations.
Serve as the senior point of contact for client leadership, lead meetings, address escalations, and support contractual and service-related matters.
Conduct quality audits, monitor KPIs and SLAs, and ensure corrective actions are implemented and closed.
Standardize processes, training, tools, and best practices across the region.
Resolve cleaning-related complaints and recurring operational issues by identifying and addressing root causes.
Ensure safety and compliance requirements are followed across assigned locations, including incident investigation and reporting.
Manage regional equipment, supplies, inventory, and vendor relationships to support service delivery and cost control.
Support new site startups, contract transitions, and scope changes, including staffing, training, and equipment mobilization.
Model organizational values and influence stakeholders to achieve business objectives.
Identify and resolve complex operational issues affecting multiple sites.