Commercial Cleaning Supervisor [s] 2nd Shift

CBRE Government & Defense Services•Asheville, NC

18h•Onsite

About The Position

As a CBRE Government & Defense Services Cleaning Supervisor, you oversee the work activities of cleaners at the site and supervise staff responsible for maintaining a clean, orderly, and safe environment for employees and clients. The role is scheduled for second shift, 2:00 p.m. to 10:30 p.m., with the possibility of working alternate weekends. The supervisor coordinates daily team activities, schedules and assigns work, supports staff training, inspects completed work, and reports on cleanliness. The role also involves coordinating with clients and employees, handling feedback and complaints, ensuring cleaning supplies and equipment are properly managed, and providing cleaning support in designated private areas. The supervisor resolves complex problems and helps the team meet company and customer objectives while modeling CBRE-GDS values. The base salary is $52,000. The position may be eligible for benefits that can include medical, well-being, financial planning, and short-term incentive benefits. Due to federal contract compliance requirements, the position may be filled by U.S. Persons only. Pre-employment substance abuse testing is required.

Requirements

High school diploma or GED.
At least 5 years of job-related experience.
Ability to fulfill the physical requirements of the role, including stooping, standing, walking, and climbing stairs.
Ability to lift or carry heavy loads of 50 pounds or more.
In-depth understanding of processes, procedures, systems, and concepts within the job function, and basic knowledge of related job functions.
Ability to explain complex concepts or sensitive information.
Knowledge of Microsoft Office products.
Excellent organizational skills and a master-level inquisitive mindset.
U.S. Person status may be required due to federal contract compliance requirements.
Must undergo pre-employment substance abuse testing.

Nice To Haves

Prior shift manager or supervisory experience.

Responsibilities

Coordinate and manage the team's daily activities; establish work schedules, assign tasks, and cross-train staff.
Schedule daily staff meetings and required in-service training sessions.
Check the condition of cleaning equipment, order supplies as needed, and ensure supplies are kept in a safe, secure area.
Coordinate and liaise with clients and employees, and handle complaints and feedback.
Communicate requests to the team and confirm completion; inspect cleaners' work and submit daily cleanliness reports.
Initiate regular training on procedures for using chemical cleaners.
Ensure standardized cleaning processes meet company standards.
Provide daily cleaning support to designated private areas of the building as needed.
Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
Establish new techniques as needed to help the team meet its objectives.
Support team and related-team objectives and ensure personal and team outcomes positively affect customer objectives.
Lead by example and model behaviors consistent with CBRE-GDS values.