Citi Commercial Bank – Associé en services bancaires commerciaux, vice-présidence adjointe (bilingue français-anglais)

Citi•Toronto, ON

5d•CA$88,240 - CA$132,360

About The Position

Citi Commercial Bank offers its clients convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies, with an international footprint. We are focused on providing banking and financial solutions to our clients across key growth industries including Business & Professional Services, Diversified Industrials, Digital, Technology & Communications, Clean Energy Transition, Consumer & Retail, and Healthcare. The primary responsibility of the Associate is, in cooperation with the Relationship Managers/Bankers, to service the banking & financing needs of internationally oriented Mid-Market clients, to deepen existing client relationships and to acquire & onboard new commercial banking clients.

Requirements

3+ years of relevant experience, preferably in a Client Relationship, or client-facing role
Prior experience within Commercial/Corporate banking is desirable.
Fluency in both French and English, with the ability to communicate confidently with clients and colleagues in both languages.
Strong sales, presentation and communication skills with a client-focus mindset
Strong analytical, problem-solving and credit skills
Knowledge of general banking processes, general understanding of commercial banking solutions
Ability to build & develop strong client relationships.
Effective collaboration skills with Senior Relationship Managers and Commercial Banking partners
Proficiency with Microsoft-based applications and experience using CRM applications
English-language (written and oral) fluency required: The Associate will regularly collaborate with stakeholders across Citibank’s global network, including credit, underwriting, and product teams in the U.S. and Ontario. This ensures seamless communication and alignment with key business partners, enabling the Associate to effectively perform their duties within a complex, cross-border banking environment.

Nice To Haves

MBA and/or CFA is an Asset.

Responsibilities

Build relationships with Citi network and operational teams, become one of the key contacts for clients’ requests, internal requests/escalation and resolution.
Support the Bankers in coverage and management of their assigned portfolio of clients.
Work closely with Senior Relationship Managers to ensure we provide a 'Client First' approach and help deliver outstanding day-to-day banking & operational support to our Mid-Market clients.
In cooperation with Senior Relationship Manager, call on clients and maximize ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions.
Monitor and oversee product implementation processes, credit on-boarding process and manage sales CRM platform.
Liaise with Relationship Associate(s) to ensure adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensure the appropriate compliance deliverables are met.
Develop and maintain strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical, CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Collaborate and work closely with various product teams (cash sales, trade finance, markets, corporate finance), Underwriting and Risk teams.
Work with Senior Relationship Managers to analyze client relationships, risks & opportunities, assist with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation. Co-manage the credit relationship with clients, ensuring proper adherence of policies and institutional processes.
Understand key commercial banking products, processes & solutions, including Transaction Banking, FX, Trade, Liquidity & Treasury, Working Capital and Lending products.
Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assisting with new clients’ acquisition.
Work collaboratively with key internal stakeholders across CCB, share best practices across teams in order to deliver 'best in class’ relationship management to new and existing clients.
Appropriately assess risk when business decisions are made, demonstrate consideration for the firm's reputation and safeguard Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment around personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.