Commercial Appliance Service Technician

Duffy's AIS•Jamestown, NY

About The Position

Duffy’s AIS is seeking a skilled and motivated Commercial Appliance Service Technician in Jamestown, New York. This full-time role offers $30.00–$40.00 per hour. The technician will represent the company to customers and, once the required skill levels are achieved, diagnose and repair commercial kitchen equipment, including ovens, fryers, dishwashers, and refrigeration equipment. The company provides training for job-specific repairs and equipment, as well as ongoing training. A company service van is provided for the technician to take home.

Requirements

  • Strong electrical, electronic, and mechanical skills.
  • Problem-solving ability.
  • Strong customer communication skills.
  • Dedication to working hard, being punctual, and staying organized.
  • Computer literacy.
  • Satisfactory background check and drug screen.
  • Valid driver's license and a driving record that meets the company's safety standards.
  • At least 18 years of age.

Nice To Haves

  • Two years of cooking equipment service experience or related military experience.
  • Refrigeration or HVAC experience.
  • EPA 608 certification.
  • CFESA certification.
  • Factory training.

Responsibilities

  • Troubleshoot, diagnose, and repair cooking equipment.
  • Work safely and ethically, and demonstrate honesty and commitment.
  • Treat customers and employees with respect, courtesy, and professionalism.
  • Complete service calls in a timely manner.
  • Communicate effectively with customers, the manager, dispatcher, and sales staff.
  • Participate in the normal rotation of after-hours and weekend standby duty.
  • Identify new customers and additional opportunities within existing accounts.
  • Maintain the service vehicle in accordance with recommended service intervals.
  • Order parts and complete required paperwork.
  • Attend remote and in-person training sessions.

Benefits

  • Company contributions toward health, dental, and vision insurance.
  • Company-matched 401(k) contributions.
  • Low-mileage, lettered service van provided, which the technician can take home every night.
  • Company uniforms.
  • Continuous training.
  • Advancement opportunities.
  • Company-wide picnic and annual holiday dinner.
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