Commercial Appliance Service Technician

Duffy's AIS • Albany, NY

5d

About The Position

Duffy’s AIS is seeking a skilled and motivated Commercial Appliance Service Technician to diagnose and repair commercial kitchen equipment, including ovens, fryers, dishwashers, and refrigeration equipment, once the technician has achieved the necessary skill levels. The role involves representing the company to customers and providing timely, professional service. Job-specific repair and equipment training is provided, along with continued training and opportunities for advancement.

Technicians are provided with a low-mileage, lettered service van that can be taken home each night, as well as company uniforms. The role participates in a normal rotation of after-hours and weekend standby duty. Compensation is $30.00–$40.00. Duffy’s AIS was formed in 2018 by combining three service businesses; its predecessor companies each had more than 50 years in business. The company serves customers in central New York and provides service for more than 135 equipment brands.

Requirements

• Strong electrical, electronic, and mechanical skills.
• Problem-solving ability.
• Strong customer communication skills.
• Dedication to working hard, being punctual, and staying organized.
• Computer literacy.
• Satisfactory background check and drug screen.
• Valid driver’s license and a driving record that meets the company’s safety standards.
• Must be at least 18 years old.

Nice To Haves

• Two years of cooking equipment service or related military experience.
• Refrigeration or HVAC experience.
• EPA 608 Certification.
• CFESA Certification.
• Factory training.

Responsibilities

• Troubleshoot, diagnose, and repair cooking equipment.
• Work safely and ethically, and be honest and committed in work.
• Treat customers and employees with respect, courtesy, and professionalism.
• Complete service calls in a timely manner.
• Communicate effectively with customers, the manager, dispatcher, and sales team.
• Participate in the normal rotation of after-hours and weekend standby duty.
• Identify new customers and additional opportunities within existing accounts.
• Maintain the service vehicle according to recommended service intervals.
• Order parts and complete required paperwork.
• Attend remote and in-person training sessions.

Benefits

• Company contributions toward health, dental, and vision insurance.
• Company-matched 401(k) contributions.
• Low-mileage, lettered service van provided and available to take home each night.
• Company uniforms.
• Continuous training.
• Advancement opportunities.
• Annual company picnic and holiday dinner.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed