Commercial Appliance Service Technician

Unlimited Service Group•Watertown, NY

About The Position

Duffy’s AIS is seeking a skilled and motivated Commercial Appliance Service Technician to serve as an ambassador for the company and provide service to its customers. Once the technician has achieved the necessary skill levels, the role involves diagnosing and repairing commercial kitchen equipment, including ovens, fryers, dishwashers, and refrigeration equipment. The company provides training for job-specific repairs and equipment and offers ongoing training. A company service van is provided and may be taken home each night.

Requirements

Strong electrical, electronic, and mechanical skills.
Problem-solving ability.
Strong customer communication skills.
Dedication to working hard, arriving on time, and staying organized.
Computer literacy.
Satisfactory background check and drug screen.
Valid driver’s license and a driving record that meets the company’s safety standards.
At least 18 years of age.

Nice To Haves

Two years of cooking equipment service experience or related military experience.
Refrigeration or HVAC experience.
EPA 608 certification.
CFESA certification and factory training.

Responsibilities

Troubleshoot, diagnose, and repair cooking equipment.
Work safely and ethically, and be honest and committed in all work.
Treat customers and employees with respect, courtesy, and professionalism.
Complete service calls in a timely manner.
Communicate effectively with customers, the manager, dispatcher, and sales staff.
Participate in the normal rotation of after-hours and weekend standby duty.
Identify new customers and additional opportunities within existing accounts.
Maintain the service vehicle according to recommended service intervals.
Order parts and complete required paperwork.
Attend remote and in-person training sessions.