Commercial and Industrial - Energy Advisor I

Talent Acquisition•Detroit, MI

2d•$50,000 - $65,000

About The Position

The Commercial and Industrial Energy Advisor I provides program services directly to homeowners, landlords, building owners, and other utility customers. The role offers expert advice and coordination, recommends modifications to electric and/or gas systems, and promotes the efficiency improvements available through the company’s services. Work combines field activities with office time. The Advisor promotes energy efficiency programs, builds relationships with customers and stakeholders, identifies on-site opportunities, documents findings, and supports projects through completion. The role also involves discussing energy-consuming equipment, assisting with rebate applications, entering project and energy-savings data, and collaborating with utility customers, trade allies, program stakeholders, energy engineers, and the Program Manager. Travel is less than 50%.

Requirements

Bachelor’s degree from an accredited college or university, or equivalent experience; a technical school degree combined with demonstrated experience in the electric/gas utility field will be considered. Equivalent work experience may be considered.
1–2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience.
Previous customer service, sales, or marketing experience.
Self-motivated, organized, and able to prioritize workload.
Flexible and able to handle a wide variety of work at a fast pace.
Ability to adapt to changes in the program environment.
Proficiency in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook.
Strong data-entry skills for tracking systems and databases.
Effective verbal and written communication with customers, clients, and employees.
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages, and ratios.
Commitment to diversity and inclusion.
Reliable transportation.
Valid driver’s license.
Willingness to travel less than 50%.

Nice To Haves

Previous energy efficiency and/or energy modeling experience.

Responsibilities

Direct installation of energy-saving products as directed by program management.
Follow the safety requirements of the organization and utility client.
Promote energy efficiency programs to customers, trade allies, and program stakeholders within the assigned territory.
Make outbound calls to existing customers to meet assigned energy-saving targets.
Initiate new business with new customers through business-to-business efforts.
Manage field time effectively, including visits with customers, trade allies, and program stakeholders.
Develop and deliver presentations to raise awareness of the program and promote energy efficiency programs to targeted groups.
Respond to customer inquiries and concerns by phone, electronically, or in person to move projects toward completion.
Work with utility customers on energy efficiency and their business activities.
Identify on-site opportunities, document them, and provide written energy-efficiency summary reports to customers and the client or Program Manager; provide follow-up as required.
Discuss technical elements of energy-consuming equipment, including lighting, HVAC, hot water systems, building and pipe insulation, and air sealing.
Enter data into spreadsheets and databases to determine energy savings and manage current projects; collaborate with Energy Engineers as required.
Maintain a professional appearance and behavior appropriate for a representative of the organization and utility.
Build rapport and initiate conversations with customers on site and virtually regarding facility energy use.
Collaborate in a team atmosphere and contribute to continuous improvement of operations.
Assist the Program Manager with training new team members.
Assist customers through the rebate application process.
Perform other duties as assigned.