Commercial and Hospitality Account Manager - Austin/San Antonio, TX

Milliken and Company • New Braunfels, TX

3d • Hybrid

About The Position

Milliken Flooring is searching for a Commercial & Hospitality Account Manager for the Austin and San Antonio territory. The ideal candidate should possess strong experience and knowledge of the contract sales process and preferably knowledge of the contract carpet industry. We are looking for someone with comprehensive knowledge of the local A&D industry - capable of specifying and selling through this segment, and experience in seeking and developing annuity business with end users. This person should have evidence of strategic relationships with key decision makers in the territory and the ability to see the “big picture” by assessing, prioritizing, navigating and quickly adapting to complex situations in key projects. This person also needs to have strong listening and communication skills used to identify customer needs and encourage customers to specify and purchase Milliken flooring products. In order to strengthen key relationships and secure specifications on must win projects, this person will need to be able to work flexible hours.

Requirements

• B.S./B.A. degree.
• 3+ years’ direct industry sales experience.
• Ability to travel up to 20% within and outside assigned territory.
• Located in Austin or San Antonio market area.
• Well-developed communication and execution management skills.
• Must be a self-starter, experience with working from home office with limited supervision.
• Must possess very strong personal presence and interpersonal skills.
• Must be comfortable interacting with a wide variety of customers - from technical to non-technical.
• Strong understanding of the design process.
• Ability to lift and move flooring materials up to 40lbs in weight.

Nice To Haves

• Knowledge of the contract carpet industry.
• Comprehensive knowledge of the local A&D industry.
• Experience in seeking and developing annuity business with end users.
• Evidence of strategic relationships with key decision makers in the territory.
• Ability to see the “big picture” by assessing, prioritizing, navigating and quickly adapting to complex situations in key projects.
• Strengths in working on a team (constant communication, shared vision, singular goal for the market).
• Excellent communication skills, scripting presentations and public speaking.
• Planning, organization, time management, and attention to detail.
• Effectively utilizing technology: social media platforms, PowerPoint, CRM, etc.

Responsibilities

• Meet and exceed all revenue and growth goals assigned.
• Develop, plan, and execute sales and marketing strategies within assigned A&D, End User, and Dealer accounts.
• Develop and maintain a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share within specified segments.
• Promote the Company brand in the marketplace.
• Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.
• Manage all aspects of day-to-day account management.
• Identify winnable projects. Fill and maintain a workable pipeline.
• Be involved in industry trade organizations. IIDA/IFMA, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level