Commercial Account Manager

Marshalls

About The Position

Marshalls Landscaping is seeking an experienced Commercial Account Manager to manage an established field-based territory covering BB, BL, OL, M, SK and CW postcodes. The role focuses on developing relationships with house builders, contractors, ground workers and key specialist merchant customers, and promoting Marshalls’ hard landscaping products and solutions for projects across the UK. The postholder will own their sales and profitability budget, develop and implement a territory business plan, and work with commercial colleagues to identify and secure multi-product opportunities. They will support customers through early pre-tender engagement, project value propositions, installation benefits and on-site product training, working with Marshalls product specialists and support services. The role also involves maintaining existing customer relationships, managing contractors and subcontractors, attending business reviews, and tracking projects through to conversion. The Commercial Account Manager will collaborate with the Regional Trading Director and sales colleagues to maintain national priorities, monitor market and competitor activity, promote new and specialist products, and use KPIs, systems, ABI leads, project pipelines and CRM reporting to support regional objectives. The role may also involve representing the company at exhibitions, trade events, CPD seminars, toolbox talks, presentations and corporate events. Marshalls describes itself as a UK manufacturer of building, roofing and landscaping solutions, with a focus on quality, innovation and sustainability. The company offers opportunities for skills development and career growth.

Requirements

External sales and/or account management experience in the construction industry, selling products to subcontractors and key specialist merchants.
A successful track record that includes major project and account management.
Ability to develop long-term relationships with customers and colleagues.
Proven project-tracking and conversion skills.
Self-motivated, dynamic and driven.
Able to work independently and use own initiative.
Presentable, credible and reliable.
Full UK driving licence.
Ability to commute within the specified territory.

Responsibilities

Take full responsibility for the territory sales and profitability budget.
Develop and implement a focused territory business plan based on the sales budget for all commercial product catalogues.
Build and maintain relationships with house builders, contractors, ground workers, subcontractors and key specialist merchant customers.
Work collaboratively with commercial colleagues to identify and secure multi-product cross-catalogue opportunities.
Promote early pre-tender engagement and prepare and present project-related value propositions.
Promote installation benefits and deliver on-site product training with product specialists and support services.
Work with the Regional Trading Director and sales colleagues to maintain national priorities and focus across sales and support functions.
Identify, monitor and report competitor activity and market trends.
Represent the company at exhibitions, trade events, CPD seminars, toolbox talks, presentations and corporate events when required.
Promote and deliver sales growth of new product development and specialist products.
Use and monitor KPIs, systems, ABI leads, project pipelines and CRM reporting to support best practice, time management and regional objectives.
Maintain existing customer relationships across the established territory.
Manage contractors and subcontractors and attend regular regional business reviews.
Track projects and support their conversion.

Benefits

Competitive salary.
Company bonus scheme.
Company car.
26 days’ holiday plus bank holidays (35 days in Scotland).
Guaranteed Christmas shutdown.
Healthcare Cash Plan covering support towards dental, optical, prescriptions and more.
Enhanced family leave policies available from day one.
5% employer-matched pension scheme.
Ongoing learning and development opportunities.
Cycle to Work scheme.
Employee discounts on Marshalls and Marley products.
Discounts with hundreds of leading retailers.
Access to the Marshalls Wellbeing Centre, supporting Move, Money and Mind goals.
Share Purchase Scheme.
Life assurance.