Commercial Account Manager

PALMETTO EXTERMINATORS LLC • Ridgeland, SC

6h

About The Position

The Commercial Account Manager drives profitable commercial growth through proactive prospecting, consultative selling, and customer relationship management. The role focuses on identifying opportunities, developing long-term partnerships, and closing profitable business. Success requires an understanding of Integrated Pest Management (IPM), strong communication skills, strategic territory management, and the ability to build trust with decision-makers across industries such as property management, healthcare, food processing, manufacturing, education, hospitality, and government facilities.

The position includes generating new commercial business, managing and growing existing accounts, conducting facility inspections and needs assessments, developing IPM-based solutions, presenting proposals, negotiating pricing, and meeting sales goals. The role also involves coordinating with Operations, addressing customer concerns, maintaining a sales pipeline and accurate CRM records, and developing a strategic territory growth plan. Performance is measured through revenue, margin, sales activity, new accounts, pipeline, close rates, retention, account growth, referrals, and CRM compliance.

Requirements

• Exceptional prospecting and cold-calling ability and a strong hunter mentality.
• Excellent verbal and written communication skills.
• Professional presentation skills and relationship-building expertise.
• Negotiation and closing skills.
• Strategic thinking, time management, and organization.
• Self-motivation and competitive drive.
• Problem-solving ability and ability to influence executive-level decision-makers.
• Strong business acumen.
• CRM proficiency and Microsoft Office proficiency.
• Understanding of Integrated Pest Management (IPM), commercial pest management practices, rodent management programs, insect biology and behavior, commercial sanitation principles, food safety standards, regulatory compliance, facility inspections, proposal development, and commercial service agreements.

Nice To Haves

• 3+ years of outside B2B sales experience.
• Commercial pest management experience.
• Experience selling facility services or commercial services.
• Experience prospecting through cold calling and networking.
• Proven history of meeting or exceeding sales goals.
• Experience selling to property management companies, manufacturing facilities, food processing facilities, healthcare facilities, schools and universities, warehouses, hospitality businesses, multi-family housing, or government facilities.

Responsibilities

• Generate new commercial business through cold calling, prospecting, networking, referrals, and community involvement.
• Identify and pursue high-value commercial accounts.
• Build and maintain a healthy sales pipeline using CRM tools.
• Schedule appointments with decision-makers and facility managers.
• Conduct professional facility inspections and needs assessments.
• Develop customized pest management solutions based on Integrated Pest Management (IPM) principles.
• Prepare and present professional proposals.
• Negotiate pricing while protecting company profitability.
• Consistently achieve or exceed monthly and annual sales goals.
• Develop trusted advisor relationships with commercial customers.
• Maintain regular communication with existing clients and conduct periodic account reviews.
• Identify expansion opportunities within existing accounts.
• Coordinate with Operations to ensure exceptional service delivery.
• Resolve customer concerns professionally and promptly.
• Maintain high customer retention through proactive relationship management.
• Deliver persuasive sales presentations using a consultative approach.
• Understand customer pain points and recommend value-driven solutions.
• Overcome objections, ask for business, close opportunities, and follow up consistently throughout the sales cycle.
• Develop a strategic territory growth plan and prioritize high-potential prospects.
• Maintain accurate prospect and customer records and track sales activity, forecasts, and pipeline progression.
• Participate in networking events and local business organizations.

Benefits

• Competitive base salary.
• Uncapped commission program.
• Performance bonuses.
• Vehicle allowance or company vehicle, if applicable.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Company-paid life insurance and LTD.
• 401(k) match.
• Sick leave and paid time off.
• 9 paid holidays.
• Employee Assistance Program.
• Ongoing professional development.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed