Commercial Account Manager

Marshalls

About The Position

Marshalls Landscaping is seeking an experienced Commercial Account Manager to develop relationships with house builders, contractors, ground workers and key specialist merchant customers across a field-based territory covering NE, DH, SR, DL, TS and HG postcodes. The role is responsible for the sales and profitability budget and for maintaining established customer relationships while identifying new opportunities and sustainable sales growth. The successful candidate will build and implement a territory business plan, pursue multi-product opportunities across commercial product catalogues, and support early pre-tender engagement. They will prepare and present project-related value propositions, explain installation benefits and arrange on-site product training with Marshalls product specialists and support services. The role also involves managing contractors and subcontractors, attending regular business reviews, tracking projects through to conversion, and working with regional colleagues to maintain national priorities. The Commercial Account Manager will monitor competitor activity and market trends, promote new and specialist products, use KPIs and CRM tools to manage leads and project pipelines, and represent the company at events and presentations when required. Marshalls describes itself as a UK manufacturer of building, roofing and landscaping solutions, with a focus on quality, innovation and sustainability.

Requirements

External sales and/or account management experience in the construction industry, selling products to subcontractors and key specialist merchants.
A successful track record, including major project and account management.
Ability to develop long-term relationships with customers and colleagues.
Proven project-tracking and conversion skills.
Self-motivated, dynamic and driven.
Ability to work independently and use own initiative.
Presentable, credible and reliable.
Full UK driving licence and ability to commute within the specified territory.

Responsibilities

Take responsibility for the territory sales and profitability budget.
Maintain established customer relationships and develop new relationships with house builders, contractors, ground workers and key specialist merchants.
Develop and implement a focused territory business plan based on sales budgets for all commercial product catalogues.
Identify and secure multi-product cross-catalogue opportunities with subcontractors and merchants.
Promote early pre-tender engagement and prepare and present project-related value propositions.
Present installation benefits and deliver on-site product training with relevant product specialists and support services.
Work with the Regional Trading Director and sales colleagues to maintain national priorities and focus across sales and support functions.
Identify, monitor and report competitor activity and market trends.
Represent the company at exhibitions, trade events, CPD seminars, toolbox talks, presentations and corporate events when required.
Promote and deliver sales growth for new product development and specialist products.
Use and monitor KPIs, systems, ABI leads, project pipelines and CRM reporting to support best practice, time management and regional objectives.
Manage contractors and subcontractors and attend regular business reviews across the region.
Track projects and support their conversion.