Commercial Account Manager

HP•All Cities, MN

19h•Remote

About The Position

This role is responsible for handling intricate client challenges adeptly, leveraging cross-functional collaboration and advanced problem-solving skills. The role builds strong client relationships, implements margin recovery strategies, and stays updated on industry trends.

Requirements

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.
Business Development
Business To Business
Cash Handling
Cash Register
Cold Calling
Conflict Resolution
Customer Relationship Management
Inside Sales
Marketing
Merchandising
Outside Sales
Product Knowledge
Sales Development
Sales Management
Sales Process
Sales Prospecting
Sales Territory Management
Salesforce
Selling Techniques
Upselling
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Nice To Haves

Certified Technology Sales Professional (CTSP)

Responsibilities

Owns/Coordinates account plans on larger strategic commercial account(s) and focuses on value and/or volume portfolio management and selling a range of the organization’s offerings.
Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.
Builds and maintains strong relationships with commercial clients, develops a core understanding of their unique business needs and challenges.
Implements margin recovery activities and strategies in full/ ownership depending on account coverage.
Engages effectively to improve win rates on selective deals.
Reviews and designs sales policies and strategies to achieve sales targets and objectives for the assigned business segment.
Manages account planning process through scheduled reviews and updates, identifies and builds growth opportunities, upselling, and cross-selling to the clients.
Updates opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
Provides support to clients and address any concerns or issues they may have in a timely and effective manner. Acts as the main point of contact for clients, ensuring a smooth and positive customer experience.
Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.