Commercial Account Manager

Orkin LLC • Owatonna, MN

4d

About The Position

The Commercial Account Manager builds and manages relationships with commercial clients, serving as a trusted partner for pest-management needs. The role oversees accounts, conducts on-site interior and exterior inspections, identifies customer needs, and develops tailored service recommendations and proposals. Account Managers generate business through prospecting, networking, assigned leads, and account expansion, while working toward sales goals and supporting customer retention.

The position includes paid training, and no pest-control industry experience is required. The company provides a vehicle with a gas card and an iPad for proposals, scheduling, and pipeline management. The role requires prioritizing safety, communicating clearly, setting customer expectations, and being physically able to access locations such as crawl spaces, attics, confined spaces, and rooftops.

Requirements

• High school diploma or equivalent.
• Obtain the required pesticide license within the first 90 days of employment; the company covers necessary costs and provides support.
• Ability to use a ladder safely and within the manufacturer's specified weight capacity.
• Ability to lift and carry up to 50 pounds.
• Physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas.
• Ability to wear required personal protective equipment, including an OSHA-compliant respirator when necessary.
• Ability to work independently and stay organized.
• Willingness to climb, crawl, and work in various weather conditions.

Nice To Haves

• Previous business-to-business relationship-building experience.
• Motivation for problem-solving and relationship building.
• Strategic thinking.
• Confidence, competitiveness, and a goal-driven approach.

Responsibilities

• Build credibility and long-term relationships with commercial clients.
• Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within the assigned territory.
• Conduct thorough interior and exterior inspections.
• Present Orkin’s services and value to customers and close business.
• Serve as the main point of contact for assigned accounts to strengthen retention and develop long-term partnerships.
• Use a company-provided iPad to prepare proposals, organize daily work, and manage the sales pipeline.
• Prioritize safety during visits, inspections, and recommendations.
• Communicate clearly, fulfill commitments, and provide honest, value-driven solutions.
• Listen to customer concerns and position Orkin as a strategic partner.
• Provide reassurance and clarity to customers about pest-management decisions.
• Use Orkin marketing tools and resources to generate leads and create demand.
• Translate inspection findings into tailored recommendations that solve problems and reduce risk.
• Set clear expectations, communicate proactively, and keep customers supported and informed.

Benefits

• Average first-year earnings of $75,000 to $80,000, including base pay and commission.
• Uncapped commission.
• Company vehicle and gas card.
• Paid training.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid vacation, sick leave, and holidays.
• Employee Stock Purchase Plan.
• Tuition reimbursement and scholarship opportunities.
• Incentive trips and advancement opportunities for top performers.
• Volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED