Commercial Account Manager

Global Industrial•Robbinsville Township, NJ

1d•$110,000 - $120,000•Onsite

About The Position

Global Industrial is hiring a Commercial Account Manager to support customers through a consultative, customer-focused sales approach. The role involves planning and managing a tactical account or territory sales plan, researching customer needs and market conditions, and executing strategies to penetrate accounts and maximize sales. The Account Manager builds trusted client relationships, recommends solutions and service improvements, provides responsive customer support, and identifies opportunities for networking, cross-selling, and upselling. The position requires regular in-office attendance as an essential function. Total on-target earnings range from $110,000 to $120,000 annually, including base salary, quarterly bonus, and uncapped biweekly commission.

Requirements

A bachelor’s degree in business or marketing, or at least 2 years of telephone business-to-business sales experience.
Knowledge and competence in inside sales, including cold calling, business development, customer qualification, and customer acquisition.
Superior sales-planning and business-development skills.
Excellent written and verbal communication and presentation skills.
Strong computer skills, including proficiency in Microsoft Word, Outlook, PowerPoint, and CRM software.
Self-motivation and superior problem-solving and negotiation skills.
Ability to prioritize sales efforts and activities effectively.
Excellent organization and time-management skills.

Responsibilities

Develop and manage a tactical account or territory sales plan.
Analyze clients to assess customer needs, values, purchasing behavior, and motivation, including researching competitors and the market.
Execute account-penetration and sales strategies, including prospecting, cold calling, identifying key decision makers, and determining buying criteria.
Set daily, weekly, and monthly goals; prioritize tasks; manage time effectively; and use available resources to achieve sales objectives.
Use sales-planning tools and the pipeline-management process to meet business objectives and goals.
Build trust and credibility with clients by learning about their priorities and engaging them with strategic, investigative questions.
Help customers find solutions that support their goals and provide added value.
Research and recommend improvements to customer profitability and service.
Network to develop new opportunities and identify cross-selling and upselling opportunities.
Provide superior customer service tailored to customers’ needs and buying habits, with courteous and timely follow-up.
Maintain knowledge of Global Equipment Company’s industry and products and stay abreast of industry trends.
Use internal resources to gather information about new product offerings.
Communicate effectively verbally and in writing, including through business letters and emails.
Persuade effectively by asking informed business questions to determine customer needs.