Account Manager, Commercial
About The Position
The Partners Group is hiring an Account Manager for its Commercial Lines team. The role supports commercial clients and Producers by managing day-to-day service needs, ensuring accurate coverage, and delivering a strong client experience. It combines technical insurance work with relationship management and is suited to someone with experience handling construction and real estate accounts. The position is preferred to be based in Renton, Washington, or Boise, Idaho, with in-office work and hybrid opportunities. Highly qualified fully remote candidates may also be considered, preferably in Pacific or Mountain time zones. The schedule is 40 hours per week, Monday through Friday. Travel is minimal, if any.
Requirements
- Active Property & Casualty license.
- At least 5–7 years of experience in commercial insurance account management, client service, or related roles; agency experience is preferred.
- Strong understanding of commercial insurance coverage lines, policies, and service workflows, especially in construction, farm, and/or real estate.
- Proficiency in Microsoft Office Suite and experience using AMS360 or a similar agency management system.
- Ability to navigate carrier websites to enter data, locate policy information, and generate documents.
- Exceptional written and verbal communication skills.
- Ability to stay organized and manage multiple priorities accurately and professionally.
- High school diploma or equivalent required.
Nice To Haves
- Prior contract review experience.
- Bachelor’s degree.
- Professional insurance designations such as CIC, CPCU, or ARM.
- Experience supporting multiple Producers or managing a diverse client portfolio.
- Experience with multiple insurance carriers.
- A proactive, collaborative mindset and passion for helping others.
- Positive, professional, and approachable demeanor.
- Comfort adapting to evolving client needs and maintaining composure under pressure.
Responsibilities
- Serve as the primary contact for assigned Commercial Lines clients, handle daily service requests, and resolve issues promptly.
- Manage account servicing, including renewals, endorsements, certificates, and policy documentation.
- Coordinate renewal and remarketing efforts by preparing submissions, reviewing quotes, comparing coverage, and supporting Producers with proposals and presentations.
- Analyze client needs, exposures, and coverage forms to identify gaps and recommend appropriate solutions.
- Collaborate with Producers and internal teams to market and place new and renewal business.
- Maintain thorough documentation in AMS360.
- Participate in client meetings and team discussions to support client relationships and retention.
Benefits
- Generous paid time off.
- Medical, dental, and vision insurance.
- Life and disability insurance.
- Retirement plan.
- Employee ownership opportunities.
- Profit-sharing.
- Continuing education and support toward professional designations.
- Hybrid work schedule.
- Eight hours of paid volunteer time per quarter.
- Charitable contributions matched by TPG.
- All-company holiday volunteer day.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
