Commercial Account Manager - Frost Insurance Agency

Frost • Fort Worth, TX

5d

About The Position

The Commercial Account Manager with Frost Insurance Agency is responsible for marketing and servicing commercial insurance accounts and supporting Producers and Account Executives. The role helps maintain and expand assigned accounts, processes documentation for new accounts, and provides clients with a high-quality insurance experience through collaboration, analysis, and service.

Requirements

• Texas General Lines Agent License (Property & Casualty), or ability to attain it within 90 days.
• At least 2 years in the commercial insurance field; or a bachelor’s degree with 1 year of insurance-related experience; or a CISR/TIIA designation in Commercial Lines.
• Ability to retain a book of business between $450,000 and $650,000.
• Organizational skills and ability to multitask.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft computer applications.

Nice To Haves

• Insurance professional designation such as CISR, ACSR, CRM, or CIC.
• Bachelor’s degree.

Responsibilities

• Assist the Producer in identifying account-rounding and coverage-enhancement opportunities.
• Analyze carrier quotes and coverages to determine the best options for clients.
• Review new and renewal policies for accuracy in rating and coverage.
• Provide policy service, including changes, payments, claims, and third-party communications.
• Support presentations of FIA products to new and existing customers by collaborating on renewal strategies and preparing proposals.
• Research coverage issues, policy problems, cancellations, reinstatements, billing problems, claims history, and underwriting issues in response to requests.
• Collect detailed risk and underwriting information, including census data, survey data, and loss history.
• Maintain current knowledge of company underwriting and rating information, and follow agency standard procedures to maintain electronic files and information.
• Take action consistent with Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

• Medical, dental, and vision insurance.
• Long-term disability and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed