Commercial Account Manager

Guitar Center • Nashville, TN

2d

About The Position

The Commercial Account Manager/Business Development Manager generates new business and sales of high-end audio-visual systems, while maintaining and expanding client relationships. The role collaborates with engineers and other team members to support seamless system delivery. It includes developing business, identifying customer needs and solutions, preparing sales proposals and order packages, managing sales within an assigned territory, and serving as an escalation point for customer issues. Travel to client sites and conferences or training events is required when applicable.

Requirements

• Associate degree or equivalent from a two-year college or technical school.
• 3–5 years of low-voltage, audio-video, lighting, and/or shades sales experience in a commercial or residential sales environment.
• Annual sales quota of $3 million.
• Proven success developing clients and generating multiple millions of dollars in annual sales.
• Self-motivation and effective oral and written communication skills.
• Ability to build and maintain strong relationships with clients and associates.
• Good decision-making and negotiation skills.
• Competitive, high-achieving approach.
• Ability to work with urgency and drive issues to closure.
• Drive for personal and professional success.
• Travel to client sites when necessary and to conferences or training events as applicable.

Responsibilities

• Develop new business through cold calling, the Internet, and other methods.
• Understand customers’ needs, objectives, and requirements to identify solutions and business opportunities.
• Visit sites to document field conditions, take pictures, verify room dimensions, and check above ceilings.
• Prepare initial system descriptions and equipment lists for engineers to finalize.
• Develop AV functional-diagram sketches of major components.
• Generate proposals that address areas of concern, service scope, schedule, and payment terms.
• Submit sales order packages, including purchase orders, signed proposals, equipment lists, major contractors, and schedules.
• Attend project meetings as required.
• Manage proposal content and prepare orders as required.
• Develop and implement strategies to maintain or expand sales within an assigned territory.
• Forecast product demand within the assigned territory.
• Serve as an escalation point for issues customers encounter during product use.
• Prepare and conduct technical or product presentations and demonstrations.
• Attend networking and industry events.
• Perform additional duties as assigned.

Benefits

• Gig leave for employees who are musicians to take time off for a tour and return to their job afterward.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree