Commercial Account Manager

PALMETTO EXTERMINATORS LLC•Owings Mills, MD

24d•$50,000 - $100,000•Onsite

About The Position

The Commercial Account Manager is responsible for driving profitable commercial growth through proactive prospecting, consultative selling, and exceptional customer relationship management. This individual is a highly motivated hunter who thrives on identifying opportunities, opening doors, building long-term partnerships, and closing profitable business. Success in this role requires a strong understanding of Integrated Pest Management (IPM), outstanding communication skills, strategic territory management, and the ability to earn the trust of decision-makers across a wide range of industries including property management, healthcare, food processing, manufacturing, education, hospitality, and government facilities.

Requirements

Exceptional prospecting and cold-calling ability
Strong hunter mentality
Excellent verbal communication skills
Outstanding written communication skills
Professional presentation skills
Relationship-building expertise
Negotiation skills
Closing ability
Strategic thinking
Time management
Organization
Self-motivation
Competitive drive
Problem-solving ability
Ability to influence executive-level decision-makers
Strong business acumen
CRM proficiency
Microsoft Office proficiency

Nice To Haves

3+ years of outside B2B sales experience
Commercial pest management experience preferred
Experience selling facility services or commercial services
Experience prospecting through cold calling and networking
Proven history of meeting or exceeding sales goals
Experience selling to: Property Management Companies, Manufacturing Facilities, Food Processing Facilities, Healthcare Facilities, Schools & Universities, Warehouses, Hospitality, Multi-Family Housing, Government Facilities
Integrated Pest Management (IPM)
Commercial pest management practices
Rodent management programs
Insect biology and behavior
Commercial sanitation principles
Food safety standards
Regulatory compliance
Facility inspections
Proposal development
Commercial service agreements

Responsibilities

Generate new commercial business through cold calling, prospecting, networking, referrals, and community involvement.
Identify and pursue high-value commercial accounts.
Build and maintain a healthy sales pipeline using CRM tools.
Schedule appointments with decision-makers and facility managers.
Conduct professional facility inspections and needs assessments.
Develop customized pest management solutions based on Integrated Pest Management (IPM) principles.
Prepare and present professional proposals.
Negotiate pricing while protecting company profitability.
Consistently achieve or exceed monthly and annual sales goals.
Develop trusted advisor relationships with commercial customers.
Maintain regular communication with existing clients.
Conduct periodic account reviews.
Identify expansion opportunities within existing accounts.
Coordinate with Operations to ensure exceptional service delivery.
Resolve customer concerns professionally and promptly.
Maintain high customer retention through proactive relationship management.
Deliver persuasive sales presentations.
Demonstrate a consultative sales approach.
Understand customer pain points and recommend value-driven solutions.
Effectively overcome objections.
Confidently ask for the business and close opportunities.
Follow up consistently throughout the sales cycle.
Develop a strategic territory growth plan.
Prioritize high-potential prospects.
Maintain accurate prospect and customer records.
Track sales activity, forecasts, and pipeline progression.
Participate in networking events and local business organizations.