Commercial Account Manager
About The Position
Cloud Software Group is seeking a Commercial Account Manager to manage the renewal lifecycle for a dedicated portfolio of commercial accounts. This role involves leading renewal negotiations to minimize churn, maintain margin integrity, and secure multi-year contract agreements. The Commercial Account Manager will also be responsible for accurately forecasting renewal metrics, maintaining forecast hygiene, and managing their pipeline within the company's CRM. Collaboration with Customer Success, Field Sales, and Product teams is crucial to remove obstacles, communicate value, and address customer needs. Additionally, the role requires proactively engaging with customers to drive software adoption and identify early indicators of risk, with the goal of consistently achieving or exceeding quarterly and annual sales quotas.
Requirements
- 2 to 5 years of B2B renewals, inside sales, or account management experience, ideally in the SaaS or enterprise software space.
- Proven track record of successfully negotiating pricing, terms, and contract structures.
- High proficiency with CRM and quoting tools (e.g., CPQ) and Microsoft Office.
- Exceptional verbal and written communication skills with the ability to confidently present value propositions to mid-level and executive stakeholders.
Responsibilities
- Manage the Renewal Lifecycle: Own and execute the end-to-end renewal process for a dedicated portfolio of commercial accounts.
- Negotiation & Strategy: Lead renewal negotiations to minimize churn, maintain margin integrity, and secure multi-year contract agreements.
- Forecasting & Pipeline: Accurately forecast renewal metrics, maintain forecast hygiene, and manage your pipeline within Cloud Software Group’s CRM.
- Cross-Functional Collaboration: Partner with Customer Success, Field Sales, and Product teams to remove obstacles, communicate value, and address customer needs.
- Drive Adoption: Proactively engage with customers to drive software adoption and identify early indicators of risk.
- Consistently achieve or exceed quarterly and annual sales quotas.
Benefits
- Competitive compensation packages (base + commission)
- Comprehensive health benefits
- Robust professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
