Commercial Account Manager - Orlando FL

Advance Auto Parts • Tamarac, FL

2d

About The Position

At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM is expected to inspire the team, help customers succeed, and grow the business and profitability with integrity. The position works with district leaders, general managers, store teams, and other key personnel to meet account goals, implement and support commercial sales programs, develop customer relationships, and strengthen the company’s market position. The role may also support other store functions as assigned. The position is eligible for sales commission based on individual or store performance.

Requirements

• Proven sales track record with 3–5 years of related selling experience.
• High school diploma or GED.
• Working knowledge of Advance products and services and the ability to market them to meet customer needs.
• Working knowledge of the APAL system, including Inventory Management and processing Commercial account paperwork.
• Working knowledge of automotive systems and the traditional automotive aftermarket.
• Ability to speak and write English and communicate effectively with customers, peers, and upper management; build strong relationships.
• Strong presentation, verbal, and written communication skills, including the ability to write reports, business correspondence, and procedural manuals.
• Ability to use Microsoft Word and Excel effectively.
• Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentage.
• Ability to review and analyze business reports, such as profit and loss statements.
• Ability to think strategically, analyze issues and options, and effectively manage and facilitate change.
• Ability to work an assortment of days, evenings, and weekends as needed.
• Ability to travel overnight occasionally.
• Valid driver’s license and fleet safety certification.
• Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds, and performing the listed standing, walking, sitting, reaching, climbing, balancing, and other physical activities.

Nice To Haves

• Associate’s degree or equivalent from a two-year college or technical school.
• Spanish language skills.
• Microsoft PowerPoint skills.
• ASE certification.

Responsibilities

• Work with District Leaders, General Managers, and other key personnel to achieve agreed-upon goals for assigned accounts.
• Implement new Commercial Sales programs and support current programs.
• Visit assigned accounts, make sales calls, develop approaches to position products, services, or ideas, identify and meet commercial customer needs, and maintain records of account sales-call activity.
• Communicate regularly with the Store Team to ensure customer expectations for product availability, accuracy, and delivery timelines are realistic and met.
• Provide business partners with feedback and input about competitors, merchandising suggestions, and other services that can strengthen the company’s market position.
• Partner in developing and retaining Commercial Parts Pros to support internal growth and career opportunities.
• Assist with other functions as assigned or needed, including cleaning, organizing, stocking, operating POS equipment, and loading or unloading trucks.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED