Commercial Account Manager

Orkin LLC•South Bend, WA

About The Position

As an Orkin Commercial Account Manager, you build and manage commercial client relationships and serve as a trusted partner for pest-management needs. You oversee accounts, conduct on-site inspections, identify customer needs, and create tailored service plans and recommendations. The role combines prospecting and sales with account retention, customer communication, and safe field work. Orkin provides paid training, and no pest-control industry experience is required. The position offers uncapped commission, a company vehicle with gas card, and career growth opportunities.

Requirements

  • High school diploma or equivalent.
  • Willingness to obtain the required pesticide license within the first 90 days of employment; the company covers necessary costs and provides support.
  • Ability to use a ladder safely and within the manufacturer’s specified weight capacity.
  • Ability to lift and carry up to 50 pounds.
  • Physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas.
  • Ability to wear required personal protective equipment, including an OSHA-compliant respirator when necessary.
  • Ability to work independently and stay organized.
  • Comfort with climbing, crawling, and working in various weather conditions.

Nice To Haves

  • Previous business-to-business relationship-building experience.
  • Motivation for problem-solving and relationship building.
  • Strategic thinking.
  • Confidence, competitiveness, and a goal-driven approach.

Responsibilities

  • Build credibility and long-term relationships with commercial clients.
  • Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within the assigned territory.
  • Conduct thorough interior and exterior inspections.
  • Deliver presentations that explain Orkin’s value and close business.
  • Serve as the main point of contact for accounts to strengthen retention and build long-term partnerships.
  • Use a company-provided iPad to prepare proposals, organize work, and manage the sales pipeline.
  • Prioritize safety during visits, inspections, and recommendations.
  • Represent Orkin as a trusted advisor through clear communication, follow-through, and honest, value-driven solutions.
  • Listen to customer concerns and position Orkin as a strategic partner.
  • Provide reassurance and clarity to help customers make pest-management decisions.
  • Use Orkin marketing tools and resources to generate leads and create demand.
  • Translate inspection findings into tailored recommendations that solve problems and reduce customer risk.
  • Set clear expectations, communicate proactively, and keep customers informed and supported.

Benefits

  • Company vehicle and gas card.
  • Competitive pay with uncapped commission; average first-year earnings are stated as $70,000 to $100,000, including base pay and commission.
  • Paid training.
  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Paid vacation, sick leave, and holidays.
  • Employee Stock Purchase Plan.
  • Tuition reimbursement and scholarship opportunities.
  • Incentive trips for top performers.
  • Advancement opportunities.
  • Volunteer opportunities.
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